The UPS Store

4.3
143 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0919 in San Carlos offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Starbucks Next To King Chuan Restaurant..

Details

  • DeliveryNot available

Location

The UPS Store
1180 San Carlos Ave, San Carlos, CA
94070, United States

Hours

Reviews

4.3
143 reviews
5 stars
114
4 stars
3
3 stars
2
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Ryan, Jessica, and Maribel, received high praise for their friendliness, efficiency, and helpfulness in assisting customers with various tasks.

Efficiency

Many customers noted the quick and efficient service, especially for tasks like returns and notary services, with several experiences highlighting minimal wait times.

Staff Knowledge

Customers appreciated the staff's knowledge and ability to handle complex requests, contributing to a positive overall experience.

Location Convenience

The store's location and parking availability were mentioned positively, although some customers experienced difficulties finding parking.

Mixed Experiences

While many reviews were positive, there were some complaints about inconsistent service and issues with pricing for certain services.
  • AH
    Abigail Hoefling
    Oct 29, 2025
    5.0
    always a really smooth and easy experience here!
  • CN
    Claudia Nasraty
    Oct 26, 2025
    5.0
    Ryan was extremely friendly and helpful today!
  • DO
    Douglas Okamoto
    Oct 24, 2025
    5.0
    I’ve been going to this UPS for years and have previously had mediocre service. However, today’s service was really good. Not sure if it is a personnel or management change, but things are shaping up for this shop.
  • DW
    Darius Wiles
    Oct 17, 2025
    5.0
    I went there to drop off a return for Amazon and get my fingerprints taken for a background check. The staff were friendly and efficient and both tasks were quickly completed.
  • MP
    Mohit Prakash
    Oct 15, 2025
    5.0
    The staff at this UPS Store were very helpful, especially Manuel. He made my Amazon package return quick and easy. Excellent customer service and a smooth experience overall!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0919 in San Carlos provide?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.