United States Postal Service

3.5
81 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2160 N Arrowhead Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2160 N Arrowhead Ave, San Bernardino, CA
92405, United States

Hours

Reviews

3.5
81 reviews
5 stars
41
4 stars
10
3 stars
3
2 stars
6
1 star
21
  • NG
    Nadine Garcia
    Dec 16, 2025
    1.0
    If i could give this lady a zero I would fabi something like that smart mouth and has no customer service. Wants to talk smart when I walk out the door. Very rude wants to be a smart mouth by scanning my id then i ask a simple question and she wants to get crazy haha rude someone need to tell her dont talk to people like that.. bad customer service
  • TL
    TR L
    Nov 11, 2025
    4.0
    I went in expecting rude service due to the reviews, but I'm glad I dont have any complaints. There is plenty of parking to the side of the building. The entrance is the far left door, BTW. There were 2 clerks working the front end and took care of customers in a professional manner. Service was quick and easy if you came prepared. The lady who helped me was definitely multitasking but I didnt mind. Even the customers were very pleasant. Overall good first impression. I will return to this post office.
  • MR
    Marlene Ruiz
    Nov 1, 2025
    1.0
    Sad place ! Line out the door 🚪 and more than 45 min to get a money order! Only one clerk that seems slower than molasses. She gave good service it’s not her fault at all that there are no other clerks up front helping out the people! We have lives to handle and waiting an hour for help in a post office is unacceptable! This is not the DMV people . But let’s go to Redlands and the building is amazing and the line moves fast! Sad 😔 the clerk here trying to do it all by herself! God bless her soul! No wonder they GO postal …. Please improve this situation if not for the public at least for the hard working people behind the counter !
  • SL
    Sonya Loving
    Oct 21, 2025
    5.0
    It was great to see a familiar face and as always this staff member was as professional as they come.
  • LC
    Linda Corral
    Oct 13, 2025
    5.0
    Very well mm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.