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United States Postal Service

3.0
(142 reviews)

Business Details

1900 W Redlands Blvd, San Bernardino, CA
92403, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1900 W Redlands Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1900 W Redlands Blvd, San Bernardino, CA
92403, United States

Hours

Reviews

3.0
142 reviews
5 stars
61
4 stars
8
3 stars
3
2 stars
4
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the rudeness and unprofessional behavior of the staff, particularly older women at the front desk, leading to a negative customer experience.

Service Efficiency

Customers frequently complained about slow service and long wait times, with reports of inadequate staffing during busy hours.

Customer Support

Many customers expressed frustration over poor customer support, including unhelpful responses and lack of assistance with shipping and passport services.

Facility Issues

Several reviews mentioned problems with the facility itself, including cleanliness, accessibility, and operational hours not aligning with posted information.
  • KP
    Krystal P
    Jan 8, 2026
    1.0
    Those older black ladies at the front desk are extremely rude. I was speaking in a very understanding and calm/nice tone asking a simple question about bags and was immediately received with attitude and extreme head movements. I genuinely don’t understand how people work so angrily.
  • KD
    Kay D
    Oct 18, 2025
    1.0
    I was an idiot who actually went to this location after reading these reviews here, thinking it couldn't be that bad. Apparently it could. This is not a place to go to get an errand done, because you won't get it done.
  • AH
    Anna Helen
    Oct 4, 2025
    1.0
    The absolute worst location. Absolutely unprofessional staff especially the 2 older women, one with white hair one brunette. You will get half answers to your questions, sit back in line and then be told you are missing a form. Sit in line for 1h. They move extremely slow and and unhelpful on purpose. 0 customer service skills. 15 people in line with 2 working on a Saturday with one of them going in the back room for long periods of time. Come here if you want to waste your time.
  • CF
    Christopher Flores
    Aug 9, 2019
    4.0
    Great because they stay open until 6 for us regular working folk. But as others said the ladies do seem like they don’t like working with people. They seemed annoyed but nevertheless I got my package sent.
  • WS
    Wayne Salvatti
    May 28, 2019
    5.0
    The United States Postal Service in Redlands California is conveniantly located on Redlands Blvd,just south of The I-10. This is a large facility open till 6pm daily and is a full service post office. The workers here are courteous and always willing to go the extra mile to be sure the packages they handle here are done correctly. They also have an after hours self serve machine and passports are done here as well.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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