Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1900 W Redlands Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1900 W Redlands Blvd, San Bernardino, CA
92403, United States
Hours
Reviews
3.0
142 reviews
5 stars
61
4 stars
8
3 stars
3
2 stars
4
1 star
66
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the rudeness and unprofessional behavior of the staff, particularly the older women at the front desk, leading to a negative customer experience.
Service Efficiency
Customers frequently complained about long wait times and slow service, with many expressing frustration over inadequate staffing during peak hours.
Customer Service
Overall, the customer service was described as poor, with many customers feeling dismissed or treated rudely when seeking assistance.
Package Handling
There were multiple reports of mishandled packages, including issues with delivery and lost items, contributing to customer dissatisfaction.
- KPKrystal P4 days ago1.0Those older black ladies at the front desk are extremely rude. I was speaking in a very understanding and calm/nice tone asking a simple question about bags and was immediately received with attitude and extreme head movements. I genuinely don’t understand how people work so angrily.
- KDKay DOct 18, 20251.0I was an idiot who actually went to this location after reading these reviews here, thinking it couldn't be that bad. Apparently it could. This is not a place to go to get an errand done, because you won't get it done.
- AHAnna HelenOct 4, 20251.0The absolute worst location. Absolutely unprofessional staff especially the 2 older women, one with white hair one brunette. You will get half answers to your questions, sit back in line and then be told you are missing a form. Sit in line for 1h. They move extremely slow and and unhelpful on purpose. 0 customer service skills. 15 people in line with 2 working on a Saturday with one of them going in the back room for long periods of time. Come here if you want to waste your time.
- DRDaniel RomeroAug 23, 20251.0I just witnessed something that seems to fall in line with other people's experiences. A couple came in to have their baby's passport processed. The older lady with a blue cardigan, grey hair, and a face mask on made it seems like the biggest inconvenience in the world. She asked if they had an appointment which they did, and started muttering how the baby better not cry. When confronted she repeated her statement that the baby better not cry, or the appointment would be canceled. I had been in line waiting this whole time, and not once had the baby cried, or made a loud noise. She refused to check their paper work until the picture was taken, but she had not at any point even asked if they already had a picture. As she walked away she muttered "these people think they are going to tell me how to do my job" mind you this was done in feont front of the other coworker, and what I am guessing is a manager. He wasn't much better getting frustrated with a deaf woman. Over all I didn't feel like I was in a post office, but rather at the DMV. If working is such an inconvenience then maybe a customer facing position isn't suited for them.
- DSDare ShomorinAug 11, 20251.0I went to usps to shop and customer service ask a question which is unclear and use my response to deny me shipping my item . The manager came was very unfriendly. This happened August 11 2025 at around 12pm.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Where is the United States Postal Service located?
The United States Postal Service is located at 1900 W Redlands Blvd, San Bernardino, CA 92403.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment. You should complete and print your application form before applying.
Is it necessary to schedule an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
How much does it cost to get a passport photo at this location?
The fee for a passport photo is $15.
Can I reserve a PO Box online?
Yes, you can search and reserve a PO Box online securely at https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this local Post Office for specific lobby hours.
What nearby dining options are available around the Post Office?
Nearby dining options include Wienerschnitzel at 1961 Redlands Boulevard for fast food, Red Panka for Peruvian and Mexican cuisine, Subway sandwich shop, and The Wok Experience for Chinese food.
Where can I find health and wellness services near this Post Office?
Nearby health and wellness providers include Straightahead Chiropractic for chiropractic services and Sun Medical Supplies which also serves as a pharmacy.
What retail and specialty stores are close to this USPS location?
Close retail options include AT&T Store for mobile phones, Stafford's Discount Carpets, Angel Nails nail salon, and RadioShack electronics store.