United States Postal Service

3.0
119 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 390 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
390 W 5th St, San Bernardino, CA
92401, United States

Hours

Reviews

3.0
119 reviews
5 stars
47
4 stars
11
3 stars
4
2 stars
5
1 star
52
  • ED
    Erica Delafuente
    2 days ago
    1.0
    Y I can’t mail my mail where’s the mail box this is ridiculous
  • DD
    davidpheng
    Dec 12, 2025
    1.0
    Absolutely ridiculous. Not only they did not deliver the package to the customer, I even called to request them to leave the package at the post office so the customer can pick it up the next day. Customer goes to pick it up, the next day and it turns out they still sent it back. No wonder every post office is rated a 3 star or lower.
  • RL
    Romulo Landin
    Nov 20, 2025
    5.0
    My local post office , they are very kind usually packed early mornings and lunch
  • MP
    Marrissa Perez
    Sep 30, 2025
    1.0
    Dropped something off at 930 am and they took 2 days to scan in worst postal experience here lazy workers
  • AW
    Aaron Wiley
    Sep 23, 2025
    1.0
    They Need To Be Investigated. Someone Make The Call

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.