The UPS Store

4.2
263 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1260 in San Bernardino offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Kendall And 40th In The Stater Bros. Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
967 Kendall Dr, San Bernardino, CA
92407, United States

Hours

Reviews

4.2
263 reviews
5 stars
202
4 stars
7
3 stars
0
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences reported; some staff were praised for being helpful and friendly, while others were criticized for rudeness and lack of knowledge.

Staff Performance

Several employees, particularly Sandy, Nisha, and Stephanie, received high praise for their professionalism and efficiency.

Service Efficiency

Many customers noted quick and efficient service, especially during busy times, although some expressed frustration with delays or issues.

Overall Experience

While many customers had positive experiences, there were notable complaints regarding specific staff interactions and service inconsistencies.
  • SN
    Samyia Newman
    6 days ago
    5.0
    Customer representative Danielle was spectacular. Helped me was very resourceful at the San Bernardino UPS store.
  • DJ
    Dinesha Johnson
    6 days ago
    5.0
    Customer representative Jessica was amazing very helpful and very resource-At the San Bernardino UPS store
  • JT
    Jack Torres
    Nov 5, 2025
    5.0
    During the holidays it gets really busy especially when picking up a package from The UPS store, but I can always depend on the good customer service, kindness and patience of the employees there. Much appreciation to Sandy and Crystal and the whole UPS team on Kendall. 🙃👍🙏 Happy Holidays
  • TE
    Tyrone Edwards
    Nov 3, 2025
    1.0
    Customer service here is horrible. It's a guy there name Mike whatever you do don't go to him he's very rude. I also watch Danielle be disrespectful to a 52 year old women for no reason, and management continues to have them work there.
  • MS
    Mads S
    Oct 27, 2025
    1.0
    Staff is rude and disrespectful. It's 2025, be kind and don't discriminate...my friend on the spectrum went in and came out horrified. If u work In customer service, you should be respectful, stop prejudice and look at ada. I'm shocked and disgusted.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1260 in San Bernardino offer?

They offer packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more, serving as a comprehensive business center.

What are the business hours for The UPS Store #1260?

Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.