Brand Certified
United States Postal Service
2.2(251 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2801 Arden Way, Sacramento, CA
95825, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2801 Arden Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
251 reviews
5 stars
51
4 stars
17
3 stars
13
2 stars
12
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Long Wait Times
Customers consistently reported long wait times, often exceeding 30 minutes, due to understaffing and slow service.
Package Issues
Several reviews mentioned problems with lost or stolen packages, leading to significant customer dissatisfaction.
Management Concerns
There were complaints about poor management and lack of accountability among staff, contributing to the overall negative experience.
Mixed Experiences
While many reviews were negative, a few customers noted positive interactions with specific employees who provided helpful service.
- MSMariia StytsynaFeb 2, 20261.0Very rude staff. I am refused to buy a Money order because I have a different skin color.
- NTNicole ToroFeb 1, 20264.0Lobby locked on Sundays, no PO or self service access.
- BSBismillah ShinwariJan 20, 20265.0Excellent worker in here she woman😊🫡
- SASayedMohammad AhmadiJan 5, 20261.0This is the worst post office. I don’t know if anyone monitors this place or reads these complaints. Some of the employees are extremely rude
- MLMelly LeeJan 2, 20261.0RUDEST WORKER! I went in around 9:15am and the line was long. I went in today to return an item that I had purchased (sender only wanted it return via USPS) I didn’t have a box so I excused myself from the line to find a box. I was standing to the side of the male usps worker moving my item up, got back in line and waited patiently. When it was my turn, I stepped up to the male with box in hand and was met with an ugly “you can’t use duct tape, there tape on the box” Keep in mind, I haven’t used USPS in years so I didn’t know there was tape on the side and I differently didn’t know I couldn’t use duct tape. My question is, why didn’t you tell me that when you were watching me box it up?? Why make me go through all that, stand back in line only to tell me I had to go fix it and get back in line again?? So that’s exactly what I did. I “fixed” it and got back in another long line again. It just upsets me that it could have been avoided and my trip to the post office could have been a 15 min wait instead of a 35 min wait. This is exactly why I’d rather go elsewhere for my shopping needs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 2801 Arden Way?
This location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices including this location accept first-time passport applications and can also take your passport photo if you schedule an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2801 Arden Way?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sunday.
How can I rent a PO Box at this Post Office?
You can reserve and apply for a PO Box online or in person at this location with two valid forms of ID and a completed application.
Is after-hours access available for PO Boxes?
Many USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary; check with this Post Office for details.
Where is the United States Postal Service located in relation to nearby businesses?
This Post Office at 2801 Arden Way is near places like Wienerschnitzel at 2737 Arden Way for a quick meal, and U-Haul Neighborhood Dealer for moving and truck rental services.
Are there any nearby stores where I can shop before or after visiting the Post Office?
Yes, you can visit Falling Prices Arden for discount clothing or Kawaii Depot Stationery Supply for gifts and stationery nearby the Post Office.
What nearby services might be useful when visiting the Post Office at 2801 Arden Way?
Nearby services include the Fast Auto and Payday Loans, Inc. for financial needs and TaxMax Services for accounting and trusts, all close to the Post Office.
How can I contact the United States Postal Service location at 2801 Arden Way?
You can reach them by phone at +1 916-574-3005 or visit their website below for more information and online services.
Brand Certified Facts from United States Postal Service
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