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Brand Certified

United States Postal Service

2.4
(153 reviews)

Business Details

7250 Elk Grove Florin Rd, Sacramento, CA
95829, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7250 Elk Grove Florin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7250 Elk Grove Florin Rd, Sacramento, CA
95829, United States

Hours

Reviews

2.4
153 reviews
5 stars
38
4 stars
12
3 stars
11
2 stars
5
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Staffing Issues

Customers frequently mentioned long wait times due to insufficient staff, often only one person working during busy hours.

Package Handling

There were multiple complaints about lost or mishandled packages, with some customers alleging theft by employees.

Mixed Experiences

While some customers reported positive experiences with specific staff members, the overall sentiment leaned heavily towards dissatisfaction.
  • JP
    Julio Peña
    Feb 21, 2026
    1.0
    Following the advice of a postal manager, I am documenting a troubling encounter with two employees at this facility. I arrived at 4:45 PM to have client packages scanned, well before the scheduled 5:00 PM closing. Upon entry, an employee informed me they would not provide service, citing a handwritten note stating they close at 4:45 PM to facilitate an early departure. When I noted that official USPS policy requires serving all customers inside by 5:00 PM, she insisted their branch operated independently of those rules. Despite my simple request for a five-second scan, she deliberately powered down her terminal as I reached the window, then dishonestly claimed the system shut off automatically. The acting supervisor, Romi, intervened only to stubbornly defend this unauthorized "local policy" over national standards, even threatening to involve law enforcement when I mentioned filing a formal grievance. While the "early closure" sign has since been removed, such blatant dishonesty and disregard for policy warrant serious review.
  • BH
    Bao Ho
    Feb 17, 2026
    1.0
    Ring the bell forever, no one answers. Very bad . This office located in elk grove florin
  • BH
    Billy Harrod
    Feb 11, 2026
    5.0
    Had a great experience for the stamps I was looking for
  • ZX
    Zong Xiong
    Jan 26, 2026
    1.0
    This office does not pick up phone calls at all. Not please.
  • BS
    Bismillah Shinwari
    Jan 20, 2026
    1.0
    I was waiting for one hour and a half for draft half a lot of people one person working nobody here is nowhere

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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