Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7250 Elk Grove Florin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
7250 Elk Grove Florin Rd, Sacramento, CA
95829, United States
Hours
Reviews
2.4
145 reviews
5 stars
37
4 stars
12
3 stars
10
2 stars
5
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Staffing Issues
Many customers noted long wait times due to insufficient staff, often only one person working at the counter during busy hours.
Package Handling
Several complaints were made regarding lost or mishandled packages, with customers reporting issues with mail being delivered to the wrong addresses.
Mixed Experiences
While some customers praised friendly service from certain staff members, the overall sentiment leaned towards dissatisfaction with the service quality.
Facility Conditions
Customers mentioned issues with cleanliness and maintenance, including broken machines and unkempt surroundings.
- TFTodd FryeNov 6, 20255.0No waiting. Clerk was polite and professional. I was informed of service options, and sold the service I wanted very quickly.
- KBkamal brarAug 28, 20251.0I came in to this office several times for now. I am new to States from Canada and I don’t know the USPS process still learning about it. I am writing because this is the 3rd time the same person behave with me in a very arrogant , rude and inappropriate manner. Her name is Invita or something I didn’t quit catch on her batch but it’s something like this. I ignored her behaviour twice earlier but she did this again, hence I can’t stop my self to write. I was in line and asked in a polite way that do you mind if I can have a pen please and she replied in an arrogant tone straight that I don’t have. And it’s so harsh that how come she doesn’t have a pen and if not she should reply in a polite way, I didn’t said anything. Therefore, I waited for other person to assist me. I could have said about her behaviour on her face but I don’t want to create a scene and speak with her. This is the very first time in my life that my mail got returned and this is because of her I was in the office again because last time she helped me with the same mail and she didn’t check the envelope and said anything just got me billed and print the receipt without any instructions. I didn’t see any tracking no on the receipt thus I google it about priority mail that why there is no any tracking no, as I said I literally don’t know the process of USPS. And the other lady explained me why my mail got returned just the From- To was written opposite .As in some countries there is a different process. Thus, I have to pay again for the mail because of her poor customer service and her poor behaviour. I understand employees are overwhelmed with their tasks however, we don’t show it on our face and behave rude with others. I have never faced such kind of behaviour until now. We all are humans, hence show humanity and be kind to each other no matter what! People will always give their blessings for your kindness and helpful nature. Hence, kindly please be kind and polite.
- CJCandice JonesAug 27, 20255.0Never had a problem dealing with the staff at the post office. Delivery people are very nice.
- JPJoseline PrietoAug 21, 20251.0If I could leave 0 stars I would. As many have said, the customer service (if you could even call it that) is so bad!! I understand they deal with a lot of customers, but come on that’s no reason to treat anyone with such attitude and rudeness. I was helped by an African American woman (I can’t remember her name) and I was there to return a package and from the start she was so rude. It’s not often I have to come to the post office so I have no idea how things work and she was salty over some TAPE another nice young lady gave me to tape my package up. Now it was priority mail tape so I had no idea I couldn’t use it but seriously?! She didn’t even try to explain anything and she quite frankly ruined my day so yea 0/5 stars.
- TVtycorrie vongvirathMay 27, 20251.0The doors closed 20 min or so early without a note stating it was closed. Mail box locked to not take mail. Multiple people standing in line trying to interact with staff. She looked up and talked “mess” about us standing there. Posting cause this office has an obvious customer service issue. Multiple (not all) individuals are rude. A simple note could have resolved any questions or issues. .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 7250 Elk Grove Florin Rd?
This Post Office offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a passport at this postal location?
Yes, this location accepts first-time passport applications and most also provide passport photo services.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment using the online scheduler, though limited passport walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search, reserve, and apply for PO Boxes online at the USPS website, then complete the setup in person with ID and your application.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access times can vary, so check with this Post Office for specifics.
What nearby places might I visit before or after my trip to this Post Office?
You might visit Nenas Art Gallery for art and fashion accessories, Shell gas station for fuel and convenience items, or Sunrise Florin Park for outdoor relaxation.
Is there a nearby park where families can spend time after using postal services?
Yes, Sunrise Florin Park and Sun River Park are both nearby parks where families can enjoy outdoor activities.
Are there any nearby community centers or event spaces around the Post Office?
Yes, Fletcher Farm Community Center and Fletcher Farms Community Center are close by and offer event planning and community activities.