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Brand Certified

United States Postal Service

2.2
(162 reviews)

Business Details

4401 Gateway Park Blvd, Sacramento, CA
95834, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4401 Gateway Park Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4401 Gateway Park Blvd, Sacramento, CA
95834, United States

Hours

Reviews

2.2
162 reviews
5 stars
38
4 stars
10
3 stars
7
2 stars
6
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, particularly mentioning specific employees who consistently displayed poor attitudes towards customers.

Long Wait Times

Many customers reported long lines and insufficient staffing, leading to frustrating wait times for service.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service quality.

Accessibility Issues

Customers expressed frustration with inconsistent hours and accessibility of PO boxes, often finding the location closed during posted hours.
  • KY
    Kevin Yerby
    2 days ago
    5.0
    On a road trip, I needed to mail postcards and ship some souvenirs home. This post office was easy to find, the staff provided packing supplies, and everything shipped smoothly. The service was quick, the quality of care for fragile items impressive, and the value meant I saved money instead of paying airport fees for extra luggage.
  • EB
    Ern Butter
    Feb 20, 2026
    5.0
    I needed to send a care package overseas to my brother who’s stationed abroad. The clerk carefully explained customs forms and double-checked everything. The package reached him on time, and nothing was damaged. The service was compassionate, the quality of care excellent, and the value of supporting families like mine is priceless.
  • WB
    Wendell Brown
    Jan 29, 2026
    5.0
    I needed to verify if I had enough postage on a large letter I was mailing. I was in and out in 2 to 3 minutes plenty of parking and disabled parking available. No public restrooms that I noticed.
  • GP
    Gulseema Pashai
    Nov 17, 2025
    1.0
    This is the worse place they lost all my packages
  • PK
    parminder kaur
    Nov 7, 2025
    1.0
    this office staff openly discriminate unapologetically with customer specially lead cleark the black lady .she insulted me and didn’t help me what i have asked then a customer helped me .i felt very bad and insecure over there

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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