The UPS Store

4.7
126 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5495 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Duckhorn In The Bel-Air Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3230 Arena Blvd, Sacramento, CA
95834, United States

Hours

Reviews

4.7
126 reviews
5 stars
112
4 stars
4
3 stars
0
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees like Noe, Alan, and Tyson for their exceptional service.

Efficiency

Customers frequently mention quick service and short wait times, making their visits convenient and hassle-free.

Cleanliness

The store is noted for being clean and well-organized, contributing to a positive customer experience.

Mixed Experiences

While many reviews are positive, there are some complaints regarding lost packages and poor handling of premium shipping services, indicating inconsistency in reliability.
  • AF
    Amanda FS
    2 days ago
    5.0
    The staff in this store are always friendly, helpful, and professional.
  • NG
    Nelli Gergi
    Dec 3, 2025
    5.0
    I had an outstanding experience at The UPS Store thanks to Kris, who provided truly exceptional customer service. I stopped in to drop off a couple of packages and to receive important documents via fax from a title company. Throughout the entire process, Kris was incredibly patient, kind, respectful, and genuinely helpful. What really stood out was how attentive he was—not just to me, but to my two children as well. While I waited for my faxed documents to come through, he offered my kids coloring pages to keep them entertained, which made the whole experience so much smoother and more pleasant. Kris went above and beyond in every way, and I left the store extremely pleased and grateful for the level of care and professionalism he provided. Exceptional service like this deserves recognition. Thank you, Kris, for making what could have been a stressful errand an absolute pleasure! Highly recommend!
  • NW
    ning wang
    Nov 29, 2025
    5.0
    Staff are nice and know what I need. Store is clean.
  • EG
    Elizabeth “Laura” Giacomini
    Nov 28, 2025
    5.0
    Always dependable, great fast customer service.
  • WB
    Wendell Brown
    Nov 18, 2025
    5.0
    The service rendered was delivered in a very welcoming manner, and answered all the questioned I had about shipping my package. I never felt like I was being rushed, which in todays atmosphere is definitely a plus to me!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5495 in Sacramento offer?

The UPS Store #5495 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.