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The UPS Store

3.8
(145 reviews)

Business Details

5716 Folsom Blvd, Sacramento, CA
95819, United States
(916) 451-8280
https://locations.theupsstore.com/ca/sacramento/5716-folsom-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2034 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 59th And Folsom, Save Mart Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5716 Folsom Blvd, Sacramento, CA
95819, United States

Hours

Reviews

3.8
145 reviews
5 stars
87
4 stars
13
3 stars
4
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising the staff as friendly and helpful, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick service and efficiency, often noting that they were in and out quickly, even during busy times.

Package Handling Issues

Several reviews mention problems with lost or mishandled packages, leading to frustration and distrust in the store's handling of shipments.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the customer experience.

Staff Knowledge

While some employees are noted for their helpfulness and knowledge, there are reports of inconsistency in staff performance, with some customers experiencing poor service.
  • SO
    sher olivette
    Jan 5, 2026
    1.0
    False. There was a sign on the door that said, “UPS is down nationally. No shipments, returns, or receipts.” I called another location that I need to drive to. They weren’t down and they are accepting shipments. I’m disappointed with this UPS location. The sign should of read
  • JJ
    Jasmin
    Dec 16, 2025
    5.0
    I walked in for a return and there was a long line. I thought ugh this is going to take forever. When I tell you I was in and out in less than 5 mins I was beyond impressed.
  • MV
    Michelle Vasquez
    Nov 28, 2025
    5.0
    Friendly, fast service!
  • TH
    Teri Hayward
    Nov 19, 2025
    5.0
    The employees at this UPS location in East Sacramento are consistently kind, patient and helpful. Shout out to Michael in particular who is always cheerful and accommodating.
  • AK
    Abbas Kareem
    Oct 15, 2025
    1.0
    West Sacramento have an issue with “missing packages” I am say they have an issue with sticky fingers( with employees stealing). Had an issue before so i decided to give them a try again and over night it. Once again made it to west Sacramento and that’s it. Find another company cause they don’t car and respect your package. And I have a business and we have a schedule, and they don’t care. They just going to say “thank you for your review and it will help us to improve.” Don’t fall for it. Hard to find honest company these days that don’t steal.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Sacramento?

The UPS Store in Sacramento is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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