The UPS Store

3.7
141 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2034 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 59th And Folsom, Save Mart Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5716 Folsom Blvd, Sacramento, CA
95819, United States

Hours

Reviews

3.7
141 reviews
5 stars
84
4 stars
13
3 stars
4
2 stars
4
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick and efficient service, especially during busy times, although some mention long wait times due to understaffing.

Package Handling

There are serious concerns about package handling, with multiple reports of lost or mishandled packages, leading to distrust among customers.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the customer experience.

Convenience

Customers value the store's convenient location and services, particularly for Amazon returns, but some express frustration with additional charges for packaging.
  • TH
    Teri Hayward
    5 days ago
    5.0
    The employees at this UPS location in East Sacramento are consistently kind, patient and helpful. Shout out to Michael in particular who is always cheerful and accommodating.
  • AK
    Abbas Kareem
    Oct 15, 2025
    1.0
    West Sacramento have an issue with “missing packages” I am say they have an issue with sticky fingers( with employees stealing). Had an issue before so i decided to give them a try again and over night it. Once again made it to west Sacramento and that’s it. Find another company cause they don’t car and respect your package. And I have a business and we have a schedule, and they don’t care. They just going to say “thank you for your review and it will help us to improve.” Don’t fall for it. Hard to find honest company these days that don’t steal.
  • MM
    Michael Mahoney
    Oct 5, 2025
    5.0
    Michael was very helpful. We expected to pay for tape for the box we needed to buy. He offered to seal our box for free. He was very helpful and polite. Store was very clean too. Very pleasantly surprised!
  • EE
    Eric
    Jun 30, 2025
    1.0
    From The looks of these reviews I’m Gonna say the staff are paying the Customers or giving them a discount for good feedback. They are quite rude at this location .
  • JS
    Jerry Spurgin
    Jun 29, 2025
    3.0
    Grumpy young lady opening the store on Sunday morning. She acted like she absolutely hated being there.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Sacramento?

The UPS Store in Sacramento is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.