The UPS Store

3.7
144 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2034 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 59th And Folsom, Save Mart Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5716 Folsom Blvd, Sacramento, CA
95819, United States

Hours

Reviews

3.7
144 reviews
5 stars
86
4 stars
13
3 stars
4
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude interactions and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the quick and efficient service, often noting that they are in and out in a short amount of time, despite occasional long lines.

Package Handling Issues

Several reviews highlight concerns about missing packages and poor handling of returns, with some customers alleging theft or negligence by staff.

Convenience

The location is frequently mentioned as convenient, with easy access for Amazon returns and other services, although parking can be challenging.
  • SO
    sher olivette
    Jan 5, 2026
    1.0
    False. There was a sign on the door that said, “UPS is down nationally. No shipments, returns, or receipts.” I called another location that I need to drive to. They weren’t down and they are accepting shipments. I’m disappointed with this UPS location. The sign should of read
  • JJ
    Jasmin
    Dec 16, 2025
    5.0
    I walked in for a return and there was a long line. I thought ugh this is going to take forever. When I tell you I was in and out in less than 5 mins I was beyond impressed.
  • MV
    Michelle Vasquez
    Nov 28, 2025
    5.0
    Friendly, fast service!
  • TH
    Teri Hayward
    Nov 19, 2025
    5.0
    The employees at this UPS location in East Sacramento are consistently kind, patient and helpful. Shout out to Michael in particular who is always cheerful and accommodating.
  • AK
    Abbas Kareem
    Oct 15, 2025
    1.0
    West Sacramento have an issue with “missing packages” I am say they have an issue with sticky fingers( with employees stealing). Had an issue before so i decided to give them a try again and over night it. Once again made it to west Sacramento and that’s it. Find another company cause they don’t car and respect your package. And I have a business and we have a schedule, and they don’t care. They just going to say “thank you for your review and it will help us to improve.” Don’t fall for it. Hard to find honest company these days that don’t steal.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Sacramento?

The UPS Store in Sacramento is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.