The UPS Store

3.7
144 reviews

Business Details

5716 Folsom Blvd, Sacramento, CA
95819, United States
(916) 451-8280
https://locations.theupsstore.com/ca/sacramento/5716-folsom-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2034 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 59th And Folsom, Save Mart Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5716 Folsom Blvd, Sacramento, CA
95819, United States

Hours

Reviews

3.7
144 reviews
5 stars
86
4 stars
13
3 stars
4
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with many praising friendly and helpful staff, while others report rudeness and unprofessional behavior from certain employees.

Efficiency

Customers appreciate the quick service and efficiency, often noting fast processing times, though some mention long lines during busy periods.

Package Handling Issues

Several reviews highlight concerns about lost or mishandled packages, with accusations of theft and poor accountability from staff.

Convenience

The location is frequently noted as convenient, with services like Amazon returns being particularly appreciated.

Staffing Problems

Some customers report understaffing leading to long wait times and inadequate service during peak hours.
  • SO
    sher olivette
    Jan 5, 2026
    1.0
    False. There was a sign on the door that said, “UPS is down nationally. No shipments, returns, or receipts.” I called another location that I need to drive to. They weren’t down and they are accepting shipments. I’m disappointed with this UPS location. The sign should of read
  • JJ
    Jasmin
    Dec 16, 2025
    5.0
    I walked in for a return and there was a long line. I thought ugh this is going to take forever. When I tell you I was in and out in less than 5 mins I was beyond impressed.
  • MV
    Michelle Vasquez
    Nov 28, 2025
    5.0
    Friendly, fast service!
  • TH
    Teri Hayward
    Nov 19, 2025
    5.0
    The employees at this UPS location in East Sacramento are consistently kind, patient and helpful. Shout out to Michael in particular who is always cheerful and accommodating.
  • AK
    Abbas Kareem
    Oct 15, 2025
    1.0
    West Sacramento have an issue with “missing packages” I am say they have an issue with sticky fingers( with employees stealing). Had an issue before so i decided to give them a try again and over night it. Once again made it to west Sacramento and that’s it. Find another company cause they don’t car and respect your package. And I have a business and we have a schedule, and they don’t care. They just going to say “thank you for your review and it will help us to improve.” Don’t fall for it. Hard to find honest company these days that don’t steal.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Sacramento?

The UPS Store in Sacramento is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.

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