The UPS Store

3.6
122 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1018 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Watt And Whitney By Grocery Outlet.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
3335 Watt Ave, Sacramento, CA
95821, United States

Hours

Reviews

3.6
122 reviews
5 stars
74
4 stars
4
3 stars
4
2 stars
7
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and professionalism, others are reported as rude and unhelpful.

Pricing Issues

Many customers expressed dissatisfaction with high fees for services such as printing and packaging, feeling that charges were excessive or not clearly communicated.

Efficiency

Some reviews highlight the efficiency of staff in processing packages and providing services quickly, while others mention long wait times and slow service.

Store Environment

The store's atmosphere is described as friendly by some, but others report a negative vibe and poor organization.

Inconsistent Service

Customers noted inconsistencies in service quality and availability, including issues with store hours and staff responsiveness.
  • TI
    Tayyab Islam
    2 days ago
    1.0
    Saturday store hours show opening at 9:00 AM. I arrived and waited until 9:10 AM, but the store was still closed—lights were off and no one was inside. This is very inconvenient and wastes customers’ time. Please ensure posted hours are accurate or the store opens on time.
  • EP
    Epsi Ping
    Oct 10, 2025
    5.0
    I had a very large Amazon return for work that took over two hours to process because of Amazon's methods, and the employees were very patient and helped me get it processed and shipped out.
  • HH
    Harry
    Oct 5, 2025
    1.0
    I went into this store near closing with two packages The girl who worked with me was short-tempered and snippy I was having difficulty finding the QR code on my phone The only reason I did business with this UPS store is it was the only one available. I can see why the reviews are so poor at 3.6
  • KM
    Karen Mack
    Sep 30, 2025
    5.0
    Customer Service was exceptional, I went in there for Notary services I didn't even know they did that.
  • NP
    Nicodemus Papadopoulos
    Sep 24, 2025
    5.0
    The gentleman at the counter was polite, professional and processed my two outgoing packages to two different destinations so quickly that I wasn't sure that he had done it yet, but he had. Very fast and efficient. Rare in these days. Kudos to Tirique C.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1018 in Sacramento offer?

The UPS Store #1018 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #1018 located?

It is located at 3335 Watt Ave, Ste B, Sacramento, CA 95821, at the corner of Watt and Whitney by Grocery Outlet.