The UPS Store

3.0
81 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3618 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Elk Grove Florin Road And Calvin Road (Safeway Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
8359 Elk Grove Florin Rd, Sacramento, CA
95829, United States

Hours

Reviews

3.0
81 reviews
5 stars
37
4 stars
1
3 stars
3
2 stars
3
1 star
37
  • KL
    karina lis
    Nov 8, 2025
    5.0
    amazon/ shein return is very easy
  • SD
    Sukhpal Dhaliwal
    Nov 3, 2025
    1.0
    Misleading information and poor customer service — avoid this location I brought a sturdy, properly sealed, and clearly labeled box to this UPS Store — it was a reused box with “veggie patties” printed on the side, which is perfectly acceptable according to UPS packaging guidelines. However, the employee flatly refused to accept it, claiming UPS drivers would reject the shipment and that my package would “go to Goodwill,” despite having a valid return address. This explanation was illogical and unprofessional. After verifying UPS’s official policies on their website, I confirmed that reused boxes are allowed as long as they are in good condition, which mine was. When I called back for clarification, I was told the confusing statement that “this is the UPS Store, not UPS,” implying that their drivers have different rules — an excuse that made no sense and felt like a push to sell me their overpriced $4.99 shipping bag. To prove my point, I took the exact same box to the UPS Store on Calvine Road. They accepted it without hesitation and confirmed that my packaging met UPS standards. This location provides incorrect information, misleads customers, and pressures unnecessary sales. I strongly advise avoiding this store and going to a different UPS Store location that actually respects UPS policies and treats customers professionally.
  • VL
    Vern Leavell
    Aug 8, 2025
    1.0
    If zero stars were an option I would select it. This has only gotten worse. 44 minutes today to get a package from my box. They are too focused on notary and Amazon. I’ve had a box here for a few years. Robin did a fantastic job. The staff was efficient and friendly. Truly a 5 star UPS Store. It appears the majority of the staff has been replaced. They are friendly but there is never enough people working. I can’t wait 30 minutes to pick up a package while the one person working does multiple notaries.
  • MK
    Manjot Kaur
    Jul 23, 2025
    1.0
    My package lost thay not any Anwar this is not good service
  • EH
    Erika Hughes
    Jul 14, 2025
    5.0
    The crew that runs this location is fantastic. I’m in here once a week and it is always professional fast and they are friendly and helpful.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3618 in Sacramento offer?

The UPS Store #3618 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #3618 located?

It is located at 8359 Elk Grove Florin Rd, #103, Sacramento, CA 95829, in the Safeway Shopping Center at the corner of Elk Grove Florin Road and Calvin Road.