The UPS Store

3.5
180 reviews

Business Details

8250 Calvine Rd, Sacramento, CA
95828, United States
(916) 525-2369
https://locations.theupsstore.com/ca/sacramento/8250-calvine-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4507 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Calvine & Power Inn Rd, In The Lowes Parking Lot.

Details

  • DeliveryNot available

Location

The UPS Store
8250 Calvine Rd, Sacramento, CA
95828, United States

Hours

Reviews

3.5
180 reviews
5 stars
103
4 stars
10
3 stars
3
2 stars
6
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Scott and D for their exceptional service.

Upselling Issues

Several reviews mentioned dissatisfaction with aggressive upselling tactics, particularly regarding packaging and tape, leading to frustration among customers.

Store Hours

Customers reported inconsistencies with store hours, noting instances of early closures that caused inconvenience.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude service and lack of assistance, indicating a mixed overall performance.
  • JH
    John Her
    Jan 30, 2026
    1.0
    So I try to return an Amazon package and the guy/staff consistently want me to buy a box to repackaged it. I don't see the reason why. Apparently the box will cost me 32 bucks and my return is not even worth that much. Give me a whole story that its not going to get to Amazon. So I came to the conclusion that he will not help me so I left. I went to the one in elk grove and no questions asked. I got out of there in 5 seconds. Mission complete. Don't waste your time at this spot. Actually photo no edit.
  • SC
    Simon Chew
    Jan 7, 2026
    1.0
    I wanted to start with that I understand trying to upsell services, but I was only there to make two Amazon returns. After declining the offer of paying to repackage the box and the service to have them add more tape, I shouldn’t be asked multiple times after to reconsider and how it may affect my return. There was cosmetic damage on the box with some denting but nothing that was a large tear or opening that will cause the contents to spill. So when the clerk told me that when they move and ship back the items it may cause it to tear, why is that my liability when we are trusting UPS to get our packages to their destination in one piece?
  • MA
    Mobeen Abedi
    Dec 22, 2025
    1.0
    They charged me $2.16 just tape my package and when I said give me back my package I will take it somewhere else he was saying I cannot take off the tape back so anyways I have to charge you
  • JE
    Jessica Easley
    Nov 23, 2025
    1.0
    Says open until 3 on a Sunday. But the were closed at 12:30. While loading our package back into the car there were 4 other people who showed up to drop packages off including an Amazon driver. Could at least put a sign up so we didn’t unload our head package to find locked doors.
  • RP
    Rosa Pagnozzi
    Oct 22, 2025
    5.0
    Employees at UPS store #4507 are always greeting you with a smile, they are patient and helpful. I drive far from my house to use that store, because the UPS store near my residence is awful. Employees are rude, speak very fast, never smile, they are not helpful, etc. I love going to store #4507 in Sacramento instead. A big shout out to all the staff there. Thank you for providing a great service and going above and beyond with a smile

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours for The UPS Store #4507 in Sacramento?

The UPS Store #4507 is open Monday to Friday from 8:00 AM to 7:00 PM, and Saturday and Sunday from 9:00 AM to 3:00 PM.

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