The UPS Store

4.0
227 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5111 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Interstate 5 & Truxel Rd - In The Safeway Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2701 Del Paso Rd, Sacramento, CA
95835, United States

Hours

Reviews

4.0
227 reviews
5 stars
160
4 stars
7
3 stars
4
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Noe and Markus for their exceptional service.

Efficiency

Several reviews noted quick service and minimal wait times, with staff managing busy periods effectively.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about poor service, slow response times, and issues with billing and package handling.

Professionalism

Customers appreciated the professionalism of the staff, especially in handling complex requests and providing thorough assistance.

Store Environment

The store was generally described as clean and organized, although some customers mentioned challenges with parking and chaotic conditions.
  • JM
    Jeff Montoya
    Nov 6, 2025
    5.0
    Great UPS Store very clean and organized
  • TS
    Tiffany Sanders
    Nov 3, 2025
    5.0
    Devin was very polite! He introduced himself to me; then proceeded to ask how could he help me. He spoke to me with enthusiasm with a smile on his face. I asked if they made keys? "Devin replied yes we do. So I had a key made. I also rent a mailbox from the UPS Store. Thank you for your wonderful service.
  • YP
    Y K Patel
    Oct 9, 2025
    1.0
    Just had a frustrating experience at the UPS Store. 📦😔 📍 With only ONE front desk available and a long wait time, it was quite the inconvenience! The service was slow, and I felt rushed, which didn’t help when dealing with shipments.
  • LL
    Luke Lee
    Sep 21, 2025
    5.0
    Great customer service! They were able to fit me in just before closing time.
  • KE
    Kelesia Evans
    Sep 15, 2025
    1.0
    Customer service is so horrible at this location. Its like everything is all about money no customer service at all. It’s so sad. Like every single time I come to this particular location the customer service is just so poor.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store #5111 in Sacramento offer?

The UPS Store #5111 offers expert packing, shipping, mailbox services, and postage sales to meet your mailing needs.