The UPS Store

4.0
231 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5111 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Interstate 5 & Truxel Rd - In The Safeway Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2701 Del Paso Rd, Sacramento, CA
95835, United States

Hours

Reviews

4.0
231 reviews
5 stars
164
4 stars
7
3 stars
4
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Noe, Markus, and Param.

Efficiency

Several reviews noted the quick and efficient service provided by the staff, with minimal wait times reported.

Cleanliness and Organization

Customers appreciated the cleanliness and organization of the store, contributing to a positive overall experience.

Inconsistency

Some reviews indicated inconsistency in service quality, with a few customers reporting poor experiences and long wait times.

Pricing Issues

There were complaints regarding unexpected charges and policies that frustrated customers, particularly related to printing and package pickup.
  • MS
    Michael Sonneman
    4 days ago
    5.0
    Andreja did a great job on helping me get my package shipped.
  • DR
    Debra and Alfred Roberts
    Dec 11, 2025
    5.0
    When I entered, all staff look up and I was greeted. This was my first visit at this location. Everyone was busy with a customer but acknowledged that they saw me. I had to wait but it didn’t matter because of the tone that the employees had set. I knew I would be helped. The young man Jake who helped me has excellent customer service skills. He was professional, kind and patient with me. He knew his job and did it so very well until I plan to become a regular. I was sharing my experience with my son and he had the same experience with Jake and staff. He stated that he won’t go anywhere else for his services.
  • FF
    Finally Free
    Dec 9, 2025
    5.0
    World class Customer Service!!! Jake at UPS Store #5111@2701 Del Paso Rd Ste 130 Sacramento, CA. Jake provided notary services to me and my girlfriend. I will utilize store#5111 as long as Jake is working at this location. Jake should be in leadership. He was personable, knowledgeable, Customer Focused. I applaud your organization for hiring Jake. He is an asset to your company. He is Necessary!!! Thank you for the amazing service Jake.
  • PA
    penpetch Asaneevutigorn
    Dec 2, 2025
    5.0
    Andreja ‘s service very fast , Thank you
  • TS
    Tiffany Sanders
    Nov 3, 2025
    5.0
    Devin was very polite! He introduced himself to me; then proceeded to ask how could he help me. He spoke to me with enthusiasm with a smile on his face. I asked if they made keys? "Devin replied yes we do. So I had a key made. I also rent a mailbox from the UPS Store. Thank you for your wonderful service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What packing and shipping services does The UPS Store #5111 in Sacramento offer?

The UPS Store #5111 offers expert packing, shipping, mailbox services, and postage sales to meet your mailing needs.