Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5171 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Country Club Center On El Camino Avenue.
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
139 reviews
5 stars
98
4 stars
7
3 stars
3
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Jed and Aaron for their exceptional service.
Inconsistent Experiences
While some customers reported excellent service, others experienced rudeness and unhelpfulness from certain staff members, leading to mixed reviews.
Efficiency
Several reviews noted the quick service and efficiency of the staff, with many customers appreciating the minimal wait times.
Store Hours
There were complaints about the store closing earlier than advertised, causing inconvenience for customers trying to drop off packages.
Product Availability
Customers expressed disappointment over the lack of certain products, such as greeting cards, which were previously available.
- SQsorosh QudosiNov 14, 20251.0I had a very disappointing experience at this UPS store. I came in because a package I originally shipped on September 6th was returned to my mailbox a few days ago. At first, I wasn’t completely sure if I shipped it in September or June, but I knew I had the right to ask for help and get clarification. When I tried to explain the situation, the employee named Kai immediately started arguing with me. She kept insisting that I came in “3 or 4 weeks ago,” even though that was not true. She got upset and started talking to me in a rude way. When I asked to speak with the manager, she said “I am the manager,” but I honestly don’t believe she is. It felt like she was just acting like she was in charge. She also told me things like, “What if I give you your documents and don’t service you again?” which I found very unprofessional. She refused to help me properly, didn’t offer a refund, and I believe she may have overcharged me the last time I shipped my package as well — but I couldn’t find my receipt to confirm. Overall, the experience was rude, unhelpful, and stressful. I came simply to resolve a shipping problem, but instead I was treated disrespectfully.
- 777\Sep 26, 20255.0The older gentleman that works here is so incredibly helpful and kind. I always hate dealing with shipping. I have to say in a world of dying customer service that gentleman was so very professional and friendly. I’ll be coming here instead of the watt ave store from now on to get his wonderful service. Make sure y’all take good care of him, he really takes care of the customer. Huge shoutout, wish I caught his name.
- CJChristian JordanSep 8, 20255.0Aaron was just a good help. Most helpful person. I’ll come here every time for business because of his customer service.
- JRJessica RuizAug 5, 20251.0Arrived at 6:28 and the door was locked, I politely knocked and the girl, who was helping a customer at the corner looked up and shook her head at me. Who knows how much earlier she locked the door before actually closing but wouldn't even bother to open up to do a quick scan for return. Terrible.
- GUGeneric UserJun 10, 20252.0Not sure what happened with the two ladies who previously worked there, they were lovely and a joy to deal with. I'm not super keen on the current staff. Their prices are competitive compared to other vendors, but the cost savings comes with uneeded issues. Will consider returning if management changes or Jed comes back. Scott is a nightmare.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5171 in Sacramento offer?
The UPS Store #5171 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the regular business hours of The UPS Store #5171?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #5171 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #5171 located?
It is located at 3308 El Camino Ave, Suite #300, Sacramento, CA 95821, USA, inside Country Club Center on El Camino Avenue.
What payment methods are accepted at The UPS Store #5171?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5171 offer mailbox rental services?
Yes, they provide mailbox services for all your mail and packages.
Are there any special offers or coupons available at The UPS Store #5171?
Yes, customers can save big with special offers and coupons available on their website.
How can I contact The UPS Store #5171 for inquiries?
You can call them at +1 916-481-7676 or email store5171@theupsstore.com.
What dining options are nearby The UPS Store #5171?
Nearby dining includes Wingstop for chicken and American food, Blaze BBQ for barbecue, and Sushiya for sushi.
Are there any community services near The UPS Store #5171?
Yes, the ICF Sacramento Charter Chapter and Greater Arden Chamber of Commerce are nearby community services you can visit.
What are some nearby businesses related to home and property services near The UPS Store #5171?
Nearby you can find Brand Image Care Inc. for home cleaning, Monte Christo Communities for property management and real estate, and Westcoast Tree Experts for landscaping services.