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The UPS Store

4.5
(359 reviews)

Business Details

2121 Natomas Crossing Dr, Sacramento, CA
95834, United States
(916) 419-6267

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4348 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Truxel Rd/Exit Hwy 80 Toward Arco Arena 2nd Light On The Left.

Details

  • DeliveryNot available

Location

The UPS Store
2121 Natomas Crossing Dr, Sacramento, CA
95834, United States

Hours

Reviews

4.5
359 reviews
5 stars
311
4 stars
3
3 stars
1
2 stars
5
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with specific mentions of employees like Rianna, Xavier, and Alejandro providing exceptional service.

Efficiency

Customers frequently highlight the quick and efficient service, noting that they are often in and out of the store without long waits.

Store Cleanliness

The store is reported to be clean and well-organized, contributing to a positive customer experience.

Technical Issues

Some customers expressed frustration with the store's printing services, particularly regarding the requirement to pay for computer rental to print labels, which they found excessive.

Mixed Experiences

While many reviews are positive, there are a few negative experiences regarding customer service and specific incidents that detracted from the overall impression.
  • RC
    Renee Carrasco
    4 days ago
    5.0
    Great customer service! Friendly staff!
  • NT
    Naisha Towne
    Feb 21, 2026
    5.0
    I went to do a return from a different retailer and I was greeted when I came in the door. Rianna assisted me and was very helpful with getting my return code to work and was very patient and polite. She also mentioned about the shredding services and gave me a coupon attached to my receipt. Lastly she thanked me for coming in. I’m going to go back to use the shredding services for the fact that Rianna’s service was so great!
  • JB
    Jenni Biggs
    Feb 9, 2026
    5.0
    Customer service at this store and location is always friendly and knowledgeable! I’ve been going here for years and have always had friendly and professional service. Means a lot!
  • HB
    Haider Ali Bhatti
    Jan 28, 2026
    5.0
    Just an amazing experience! Everyone was so kind. Rianna helped a lot. She was really knowledgeable and made the whole process super smooth. The whole team here is super kind and helpful. So much better than USPS post office. Highly recommend.
  • WA
    Wub Aseye
    Jan 10, 2026
    5.0
    Thank you to Ryan who assisted me today kindly and professionally. He knew exactly how to help me and did so with ease. He is an asset to the UPS company.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Sacramento?

The UPS Store Sacramento is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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