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The UPS Store

4.1
(138 reviews)

Business Details

1731 Howe Ave, Sacramento, CA
95825, United States
(916) 921-9221
https://locations.theupsstore.com/ca/sacramento/1731-howe-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2343 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Arden And Alta Arden - Next To Chipotle.

Details

  • DeliveryNot available

Location

The UPS Store
1731 Howe Ave, Sacramento, CA
95825, United States

Hours

Reviews

4.1
138 reviews
5 stars
102
4 stars
5
3 stars
3
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and unprofessionalism.

Efficiency

Several reviews highlighted quick service and efficient handling of tasks, although some customers experienced delays and issues with package handling.

Professionalism

While many employees were noted for their professionalism, there were complaints about management and specific staff members lacking professionalism.

Store Environment

The store is generally described as clean and welcoming, with a pleasant atmosphere, although some customers reported issues with service during busy times.
  • CG
    Connie Garcia
    Feb 24, 2026
    5.0
    Quick service here.
  • IP
    Ishan Pathak
    Feb 23, 2026
    5.0
    There was amazing customer service from michael! he was just brilliant, made our mailbox opening process so smooth.
  • SM
    suzie mason
    Feb 16, 2026
    5.0
    Great customer service by Joshua and Michael. They were very helpful and patient. And thy finished my return quickly.
  • NT
    Ninel T.
    Feb 11, 2026
    2.0
    Monday, Feb.9th, when my 5-lb box was already processed and I got a receipt, UPS Driver came in. I asked Michael (the young guy at the Front Desk) whether he'll pick up my package now, and Michael assured me, "Of course! He'll stay at the store for at least next 20 minutes!!" My receipt says "5:21pm; delivery - Feb.12, Th." Guess what! UPS Driver did NOT pick up my already processes/labeled little box; it was loaded into their truck only NEXT evening, Tuesday Feb.10th; therefore, its delivery is also postponed to the next Friday-the-13th!! WHY????
  • TB
    Taj Bashardoost
    Jan 29, 2026
    1.0
    The customer service is very rude people. They are not friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2343 in Sacramento offer?

The UPS Store #2343 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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