The UPS Store

4.1
135 reviews

Business Details

1731 Howe Ave, Sacramento, CA
95825, United States
(916) 921-9221
https://locations.theupsstore.com/ca/sacramento/1731-howe-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2343 in Sacramento offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Arden And Alta Arden - Next To Chipotle.

Details

  • DeliveryNot available

Location

The UPS Store
1731 Howe Ave, Sacramento, CA
95825, United States

Hours

Reviews

4.1
135 reviews
5 stars
99
4 stars
5
3 stars
3
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and unprofessionalism.

Efficiency

Many customers appreciate the quick and efficient service, noting that they can complete their transactions in a timely manner.

Professionalism

Several reviews highlight the professionalism of certain staff members, particularly in handling notary services and complex transactions.

Management Issues

There are significant concerns regarding management practices, with reports of poor customer handling and lack of accountability for mistakes.

Cleanliness

The store is generally noted for being clean and well-maintained, contributing positively to the customer experience.
  • NT
    Ninel T.
    5 days ago
    2.0
    Monday, Feb.9th, when my 5-lb box was already processed and I got a receipt, UPS Driver came in. I asked Michael (the young guy at the Front Desk) whether he'll pick up my package now, and Michael assured me, "Of course! He'll stay at the store for at least next 20 minutes!!" My receipt says "5:21pm; delivery - Feb.12, Th." Guess what! UPS Driver did NOT pick up my already processes/labeled little box; it was loaded into their truck only NEXT evening, Tuesday Feb.10th; therefore, its delivery is also postponed to the next Friday-the-13th!! WHY????
  • TB
    Taj Bashardoost
    Jan 29, 2026
    1.0
    The customer service is very rude people. They are not friendly.
  • MM
    Mesha Martino
    May 1, 2024
    5.0
    Awesome fast n helpful w every service
  • SC
    Shariff “00000000” Carlos
    Sep 11, 2023
    5.0
    I recently relocated to Sacramento and I pretty much hate it here for so many reasons. In the 4 months I've been here this UPS is probably the first positive customer service experience I've ever had. Staff operates more like a local, cool, coffee shop than a shipping point. Friendly, helpful, and most of all cordial. I stopped by earlier in the day and it made such an impression that I returned later the same day to ship something unrelated. Good people here.
  • RR
    Red Rum
    Jun 22, 2015
    1.0
    too much attitude

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2343 in Sacramento offer?

The UPS Store #2343 offers packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and more.

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