Business Details
7551 Freeport Blvd., Sacramento, CA
95832, United States
Certified by Staples • Mar 01, 2026
(916) 395-9112
Certified by Staples • Mar 01, 2026
https://stores.staples.com/ca/sacramento/7551-freeport-blvd
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Sacramento, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
3.8
212 reviews
5 stars
119
4 stars
26
3 stars
19
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly in the print and returns departments.
Staff Knowledge
While some customers praised knowledgeable and helpful staff, others experienced confusion and misinformation, especially regarding services like Amazon returns and printing.
Store Operations
Customers expressed frustration over long wait times, inconsistent store hours, and a lack of staff during peak times, leading to poor service experiences.
Product Availability
The store generally has a good selection of office supplies and tech products, but some customers noted issues with stock levels and product availability.
Positive Experiences
Despite negative feedback, several customers highlighted positive interactions with specific staff members who provided excellent service and support.
- HDHenry DinFeb 14, 20265.0Service was excellent
- MMMumLifeWisdomFeb 6, 20265.0Love this Staples Center. The employees are always welcoming and help me with t every day need. It’s even a plus living right next to it.
- FEFASHION DESIGNER Zadecah EmporiumFeb 4, 20264.0The manager was rude over the phone but someone else helped me upon picking up my business cards . She always amazing
- CLChrissy LawsonJan 17, 20261.0I just left from this store and this was the first time I’ve experienced horrible service. I spoke to 2 employees about making a USPS return I was told that I needed to print out the shipping label to make return. The employee gave me a card to send the information to. I ask the staff in the print section if he received it he said it takes time but never mention the steps needed to take to print it. While I was waiting there were no other customers and I was making small talk with the staff about what I was trying to do. All off a sudden I was told that the store was closed and refused to assist me and told me to speak with the manager Kory. After explaining the situation to the manager, Kory proceeded to take no accountability for his staff and provided no solution and told me the store is closed and that I must leave. Customer service is something that went downhill at this location and will be taking my business elsewhere.
- MCMartha ClementeDec 26, 20252.0I had a great experience with the person I spoke to over the phone to verify if this location participates in the free e-waste recycling program the Staples website mentions, however, when I came in-person, the cashier immediately assumed and misguided me to the Amazon cashier without greeting, asking, and/or even letting me speak! How more rude and uneducated can one be? When I came the other direction to ask another Staples cashier (not Amazon), she guided me back to the cashier who misguided me at the main registrar, and the cashier at the main registrar went on again and continued to insist I was there for Amazon. I sure hope they learn about the "Fundamentals of Customer Service" and let her assist customers for Amazon returns/exchanges instead...
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Certified March 01, 2026Yext Knowledge Graph
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