With a focus on the community of small businesses and consumers, Staples in Sacramento, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Staffing Issues
Several reviews indicate a lack of staff, particularly in the print and copy areas, leading to long wait times and poor service.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of products available, though some express frustration over inconsistent stock and pricing issues.
Amazon Returns
Many customers find the Amazon return process easy and convenient, with staff being helpful in this area.
AV
Alex Vue
Nov 17, 2025
1.0
This store really need to get their act together. Get some cashier in the front. Being waiting over 10-15 mins and no one came. I even asked no one came
NB
Nataly Born
Nov 8, 2025
5.0
Running a small business, I often rely on Staples for bulk printing and office supplies. Their printing service is consistent and professional, making my flyers look better than I imagined. Prices are competitive, and their rewards program really saves me money over time. I consider the value outstanding for what I get back.
LL
Lana
Oct 25, 2025
1.0
Discriminatory towards the disabled and elderly. Staff loses patience and responds over dramatic, controlling and authoritative. It’s as if they’ve had meetings as to how to treat those they don’t want in their store. In the Amazon returns section, they tap their feet, their hands if you’re taking too long, make insidious remarks, tell the person to stand aside since they’re being too slow, or ignore the customers altogether while talking amongst themselves and doing other store chores. This store stands out as hateful and disrespectful and will probably be closed in the future.
I’ve also gone to this Staples when it says it’s open only to find the store has closed early or suddenly changed its hours.
I recently moved back to Sacramento and the Staples I went to in Tulare Country was helpful, patient and customer friendly. There was no off the hook remarks or sarcasm or stomping, as if in a childlike burst of anger, as it is here. I did put in a formal complaint, suggested to them to check footage since the customer service complaint line was astounded at the behavior I was complaining about and told me this definitely needed to be addressed immediately.
I suggest to all reading this that if you’ve experienced disrespect by any staff here to call your complaint in. If this behavior goes unattended it will escalate. I am a retired business owner and if this behavior occurred in my building, there would be no warning, but immediate dismissal. Staples is receiving a bad reputation due to its staff and management. It is a store that has survived through economic crisis and if it is not competitive and customer friendly, it will end up closing its stores due to lack of business.
CC
ceva
Oct 9, 2025
5.0
Helpful and knowledgeable staff, and I like the services there (convenient to drop off Amazon returns). Plenty of parking.
EP
Erica Padilla
Oct 8, 2025
1.0
Front store cashiers and service desk employees have the rudest and worst customer service ever!! Definitely taking my business elsewhere.
Can I recycle electronics and ink cartridges at Staples Sacramento?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
What nearby dining options can I visit before or after shopping at Staples?
You can visit IHOP, TOGO'S Sandwiches, Starbucks, Baskin-Robbins, and Wendy's, all located near Staples for meals or refreshments.
Is public transit available close to Staples in Sacramento?
Yes, the Meadowview Light Rail Station is nearby, making it convenient to reach Staples by public transportation.
Are there other useful nearby services near Staples Sacramento?
Yes, nearby services include UPS Alliance Shipping Partner for courier needs, The Home Depot for home improvement, and Minute Key for locksmith services.
What kind of technology products can I find at Staples?
Staples stocks a variety of tech products including Chromebooks, laptops and desktops from Dell, HP, Lenovo, Apple iPads, printers from Epson, Canon, Brother, and more.