Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at At Mather Airport in Sacramento offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
573 reviews
5 stars
498
4 stars
12
3 stars5
2 stars5
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members like Maurice, Ashna, and Ezekiel, highlighting their willingness to go above and beyond to assist customers.
Professionalism
Customers consistently noted the professionalism and knowledge of the staff, particularly in handling shipping processes and resolving issues efficiently.
Friendly Atmosphere
The overall atmosphere at the DHL location was described as friendly and welcoming, with many customers appreciating the positive attitudes of the employees.
Timeliness
While many reviews praised the prompt service, there were some complaints regarding delivery issues and delays, indicating a need for improvement in this area.
Problem Resolution
Several customers highlighted the staff's effectiveness in resolving complex shipping issues, particularly mentioning Maurice's dedication to finding solutions.
- HSHuda SiddiquiOct 23, 20255.0Amazing service! Special shout-out to Adam and Maurice for accommodating a package with my sister’s bridal clothes a day before her wedding! The package had reached SF but not Sacramento. However, these two gentlemen supported us all the way through and expedited the package to Sacramento the night before. Super kind and helpful! Overall, great service at this DHL!
- HBHeisel BurgeAug 12, 20255.0Ashna provided immaculate customer service. Throughly explained the process and was detailed in inputting the information to ensure my package would be delivered. 10 out of 10 service. Thank you.
- JVJoni VinceletteAug 11, 20255.0We love DHL in Sacramento !! Ashna is simply the best . We have a fair trade company out of Mexico and we travel all over Calif and Colorado vending at music festivals . Sometimes we need to connect with other hubs or drivers and Ashna goes above and beyond helping us to receive our packages no matter where we are . The customer service by all of the employees at this facility have been outstanding and we are so grateful !!! Thank you Ashna and DHL for the best customer service anywhere !!!!!!!
- CKC KJul 11, 20255.0Very friendly and professional people, thank you very much for your help:)
- FCFeye ChonJun 17, 20255.0Maurice Taylor at DHL provided outstanding service when I needed help shipping a package internationally. He was extremely helpful, knowledgeable, and made the entire process smooth and stress-free. On top of that, he was genuinely pleasant to interact with, professional, patient, and kind. It’s rare to come across service this good. Thank you, Maurice, for going above and beyond!
Frequently Asked Questions About DHL Express Service Point
Where is the DHL Express Service Point located?
It is located at 10300 Truemper Way, Sacramento, CA 95655, USA, at Mather Airport.
What are the operating hours of the DHL Express Service Point?
The DHL Express Service Point is open Monday to Friday from 9:00 AM to 5:30 PM and is closed on weekends.
Does the DHL Express Service Point offer delivery services?
Yes, the DHL Express Service Point provides delivery services.
What type of shipping services are available at DHL Express Service Point?
They offer international shipping services, next day shipping, and time-definite shipping services for personal and business needs.
Can I ship luggage or passports through this DHL location?
Yes, you can easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.
What payment options are accepted at the DHL Express Service Point?
They accept American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
Is the DHL Express Service Point wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
Which nearby places can help with air travel needs near DHL Express Service Point?
Mather Aviation is nearby, offering airport and airline services that can assist customers with travel-related needs before or after shipping.
What nearby service is available for fire emergencies at the airport?
Sacramento County Airport Fire Station 97 is close by, providing fire protection services at the airport premises.
Are there other freight and cargo services near the DHL Express Service Point?
Yes, UPS Mather Gateway is nearby, providing additional freight and cargo services that may complement your shipping needs.