United States Postal Service

2.5
24 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1190 Rutherford Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1190 Rutherford Rd, Rutherford, CA
94573, United States

Hours

Reviews

2.5
24 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
15
  • LW
    Ludmila Waluto
    Nov 8, 2025
    5.0
    Only had the best experiences there. The staff was helpful and a pleasure.
  • KW
    Katie Wignall
    Dec 19, 2023
    1.0
    I had a bad experience a couple of weeks ago and as I drove by the post office just now I thought to check if there were any reviews online. I couldn't have been the only dissatisfied customer. The fellow who works there is downright rude. My exchange with him was bad from when didn't greet me. We traded barbs at least five or six times and on my way out the door I muttered, and should've shouted, there's a reason you're a civil servant - you could only work for the federal government! While that location is is convenient for me, I will go to Saint Helena or Oakville before I go back to Rutherford.
  • BD
    Ben Damian
    Jul 28, 2022
    1.0
    We drove out here all the way from Sacramento. We arrived early and still didn't complete the passport process during our booked appointment time. They first person to help me seemed ok, but she was rudely forced to go to lunch during our transaction. The person who took over was incredibly abrasive and seemed to lack all sorts of basic respect/customer service skills. About 45 minutes after leaving, we got a call back and had to return all the way back because they didn't check all of the paperwork and needed another signature. This extra round trip is probably going to cost us an extra 2 hours of travel to our day because traffic conditions will have changed. There was no expression of regret, or acknowledgement of the mistake. In the future I will just wait a month or more to get an appointment instead of dealing with rude people
  • PR
    pilar rand
    Jun 7, 2022
    5.0
    This was the nearest office to us where we could get a passport appointment that would work. It ended up taking us longer to drive there than anticipated and we missed our appointment. The woman at the counter took us anyway and processed our application. She could easily (and rightfully!) have turned us away, but she had an opening and chose to help us. Super appreciative that we had not driven over an hour for nothing! Thank you, Zoe!!
  • RC
    Raphael Cruz
    Jul 17, 2020
    1.0
    My mail never makes it to me. Rude, untrustworthy staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.