Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1860 Sierra Gardens Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1860 Sierra Gardens Dr, Roseville, CA
95661, United States
Hours
Reviews
2.4
196 reviews
5 stars
52
4 stars
14
3 stars
7
2 stars
8
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some praising friendly and helpful staff, while others report rudeness, dismissiveness, and unprofessional behavior.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and incorrect tracking information highlight ongoing delivery problems.
Long Wait Times
Many customers express frustration over long lines and slow service, often exacerbated by insufficient staffing.
Communication Problems
Customers frequently mention difficulties in reaching the post office by phone, with many stating calls go unanswered.
Facility Conditions
Reviews mention the post office being old, dirty, and poorly maintained, contributing to a negative overall impression.
- CTCorey Tafolla5 days ago2.0This location package drop box fills up fast and they need to unload it more or add an additional box. I have gone in multiple times in 2 weeks and box is too full to add packages to it when not during business hours for the retail counter.
- AAAlice6 days ago2.0N/A
- BTBrandon TrammelDec 22, 20251.0Horrible customer service and they don’t pick up their phone. I had to take a day off from work just to come down and speak with someone, and the skinny twerp of a clerk was being rude to everyone.
- OOOksanaDec 12, 20251.0my package was broken, the service refuses to pay compensation, and their attitude is dismissive
- BBBig BenNov 26, 20251.0This post office is so old. It’s always dirty. It smells. It also has the worst and laziest employees. It’s always a large wait. I really do not know how this place stays in business or makes money
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 1860 Sierra Gardens Dr offer?
This USPS location offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Yes, passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 1860 Sierra Gardens Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid forms of ID and your application. Visit the USPS website to start online.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though access hours may vary. Check with this location for specific details.
What nearby places can help me find or complement my visit to this Post Office?
Nearby you can find the USPS Collection Point for convenient mail drop-offs, Choco De Bon bakery for treats before or after your visit, and Kaiser Permanente Sierra Gardens Medical Offices for health services.
Are there nearby beauty salons if I want to get a haircut after visiting the Post Office?
Yes, nearby salons include Moda Organics Hair Studio, Studio 28 Hair By Denise Rwlnd, Virago Skin & Body Roseville, and others for your grooming needs.
Can I find furniture repair services near the USPS at Sierra Gardens Dr?
Yes, Action Furniture Repair is nearby if you need any furniture repair or retail services.
How can customers benefit from the proximity of multiple USPS facilities in the area?
Having several USPS locations nearby, including the USPS Collection Point and another US Post Office, provides convenient options for mail and package services, making it easier to find drop-off points or specialized service hours.