United States Postal Service

2.4
190 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1860 Sierra Gardens Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1860 Sierra Gardens Dr, Roseville, CA
95661, United States

Hours

Reviews

2.4
190 reviews
5 stars
51
4 stars
14
3 stars
7
2 stars
6
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and kindness of staff, many reported rude and unprofessional behavior from certain employees.

Mail Delivery Issues

Numerous complaints about lost mail, misdelivered packages, and frequent mix-ups with addresses were noted, indicating significant problems with mail handling.

Long Wait Times

Customers consistently reported long lines and slow service at the post office, leading to frustration and dissatisfaction.

Inaccessibility

Many customers expressed frustration over the inability to reach the post office by phone, with reports of calls going unanswered or being disconnected.

Facility Conditions

Issues with the physical conditions of the post office, such as lack of staffing during busy hours and inadequate facilities for package drop-off, were highlighted.
  • JI
    Joshua Infante
    6 days ago
    5.0
    Wonderful attitude from all the postal employees here. I come here to drop off my packages and I'm always treated with a great attitude. Today (11/19/25), however, I was here for live scans. Thank you for all your help.
  • AM
    AISENA MATVEEVA
    Oct 10, 2025
    1.0
    My international package is lost and no one can help me find it!
  • LL
    Lisa
    Oct 6, 2025
    1.0
    I spoke with a usps employee and he was lazy as hell.I had a complained regarding my missed letter and he didnot even bother to ask me my address to try to locate where my letter went or let the mail man know my letter was missing..No wonder letters were missing.Even I filed a complaint nothing was done.They are so incompetent!
  • CC
    Craig
    Sep 30, 2025
    1.0
    This place is the worst. Homeless allowed to live outside building and they cant deliver mail correctly. I always get mail from other address and cant recive my own mail. BTW.. what were they doing outside my house late at night on a sunday!?? Very sketchy! Mailman even asks where everyone lives..
  • MA
    MIRNA AVILA
    Sep 27, 2025
    5.0
    Great customer service!! Grateful the open early on a Saturday. Thanks guys :)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.