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United States Postal Service

2.4
(198 reviews)

Business Details

1860 Sierra Gardens Dr, Roseville, CA
95661, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1860 Sierra Gardens Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1860 Sierra Gardens Dr, Roseville, CA
95661, United States

Hours

Reviews

2.4
198 reviews
5 stars
53
4 stars
14
3 stars
7
2 stars
8
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and dismissive behavior.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and poor handling of delivery requests.

Facility Conditions

Customers noted the post office is often crowded, with long wait times and inadequate facilities, including a full drop box.

Communication Problems

Many customers reported difficulty reaching the post office by phone, with numerous attempts to call going unanswered.
  • AT
    alondra toral
    6 days ago
    5.0
    Nancy at the pasaportes office super friendly kind and just a whole positive vibe. She made the process fast and easy 😊 definitely would be comming back when needed to be help by her.
  • MR
    marlon risch
    Feb 12, 2026
    1.0
    So to make a long story short I had some health issues in October and wanted to make amends with people from my past. I raised a daughter for six years and I kind of lost the relationship with her and I wanted to try to make things up taking out to dinner, etc. So for Christmas, I am buying her some gift cards with a post Christmas postcard and I sent it to her from my Roseville address and it was never dropped off to our house The post office/carrier stole the card and the $200 gift cards It’s just crazy that people that work in companies like this will do that to people And I hope they bring this up because the person that did it knows who did it and I hope they feel like shit and I hope karma gets them
  • CT
    Corey Tafolla
    Jan 7, 2026
    2.0
    This location package drop box fills up fast and they need to unload it more or add an additional box. I have gone in multiple times in 2 weeks and box is too full to add packages to it when not during business hours for the retail counter.
  • AA
    Alice
    Jan 6, 2026
    2.0
    N/A
  • BT
    Brandon Trammel
    Dec 22, 2025
    1.0
    Horrible customer service and they don’t pick up their phone. I had to take a day off from work just to come down and speak with someone, and the skinny twerp of a clerk was being rude to everyone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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