Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4125 in Roseville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Corner Of North Sunrise And East Roseville Parkway.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
424 reviews
5 stars
383
4 stars3
3 stars1
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Julie, AJ, and Tiffany, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.
Cleanliness
Customers consistently noted that the store is clean and well-organized, enhancing their overall experience.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported inconsistent experiences, with a few mentioning rude staff and slow service.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, particularly regarding live scan fingerprinting fees, which were perceived as higher than competitors.
Efficiency
Many reviews mentioned the quick and efficient service provided by the staff, allowing customers to complete their tasks promptly.
- MMMVBNov 17, 20255.0Nick and this UPS store are amazing!! They are kind, knowledgeable, and willing to help. I’ve done my live scan, shipping and packaging with them and recommend to anyone looking
- DBDavid BiesanzNov 8, 20255.0I was greeted by Miranda with a smile and a smooth transaction. I will definitely bring my packages to this UPS store in the future.
- MWMelinda WetzelNov 8, 20255.0Friendly, professional and quick! Thanks team Miranda and Danni for the win!
- MNMy NameNov 3, 20251.0I received a BOT AI Response from the UPS STORE. As always, no real person from the establishment monitors these reviews. To ask to tell more information, after this extensive review, is neglective of my business with UPS Store. I have been a UPS business customer for over 25 years and have used many UPS Stores nationwide. While my experiences over the years have ranged from good to not so good, I have never been treated as poorly as I was at this location. I went into the store to ship a large box, and at first, I tried to complete the shipment directly with the store’s staff. However, Nathan, the employee at the counter, told me he could not assist me with the shipping process. Because of that, I called UPS Customer Service while still in the store to get clarification on the “One Rate” shipping procedure. As I was on the phone, I asked Nathan where he preferred that I place the large box, since it was on his counter and he kept moving it from place to place. Instead of helping, he became increasingly impatient and then, in front of several customers, raised his voice and told me to “leave the store.” When I tried to explain that I was on the phone with UPS, he repeated, “I can’t help you — LEAVE!” His tone and behavior were rude, unprofessional, and completely unnecessary. This was embarrassing and disrespectful, especially toward a 65-year-old business owner who was simply trying to ship a package. There are professional ways to communicate with customers — shouting at them in front of others is not one of them. Nathan’s behavior made everyone in the store visibly uncomfortable. On a positive note, I would like to recognize the other young woman working with Nathan, who mentioned she was from Laos. She was kind, courteous, and respectful, and I truly appreciated her demeanor and professionalism. She represents UPS well and deserves recognition for her excellent customer service. This store may be in a convenient location, but customer service needs serious improvement. I hope UPS management reviews this incident carefully — I will also be including a photo of the situation so that it is clear which employee I am referring to. Long-time customers like myself should be treated with respect and courtesy, not hostility.
- SASodaba AhmadiOct 31, 20255.0Danni is one of Very good kind person that i see today thnk you danni ❤️
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Roseville?
The UPS Store in Roseville is open Monday through Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 2:00 PM.
Does The UPS Store offer services like notary and faxing?
Yes, The UPS Store offers notary services, faxing, document finishing, shredding, and various business services.
What shipping and packing services are available at The UPS Store #4125?
The UPS Store provides expert packing and shipping services, including mailbox rentals and the sale of shipping supplies like moving boxes and postage stamps.
Is The UPS Store in Roseville wheelchair accessible and inclusive?
Yes, the store has a wheelchair-accessible entrance, unisex restrooms, and welcomes LGBTQ and transgender individuals, providing a safe and inclusive space.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save big with special offers and coupons available on their website.
What languages are spoken at The UPS Store in Roseville?
The store offers services in both English and Spanish.
Where is The UPS Store located in Roseville?
It is located at 1420 E Roseville Parkway, Suite 140, at the corner of North Sunrise and East Roseville Parkway.
Are there any nearby dining options close to The UPS Store?
Yes, Bad Bakers, a donut shop, is nearby where customers can grab a treat before or after their visit to The UPS Store.
Can I visit any nearby businesses offering complementary services near The UPS Store?
Nearby you can find SABO Investigations for private investigation and legal services, and Metro by T-Mobile for mobile phone and internet services, useful for various personal and business needs.
Are there dental services near The UPS Store for convenient appointments?
Yes, Enhanced Dental Concepts and Palisades Dental are nearby, offering dental and pediatric dental services, which can be convenient for customers visiting the area.