The UPS Store

3.9
119 reviews
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Business Details

1960 Blue Oaks Blvd, Roseville, CA
95747, United States
(916) 474-4398
https://locations.theupsstore.com/ca/roseville/1960-blue-oaks-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7575 in Roseville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1960 Blue Oaks Blvd, Roseville, CA
95747, United States

Hours

Reviews

3.9
119 reviews
5 stars
81
4 stars
5
3 stars
2
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior.

Pricing Issues

Many customers express concerns about high prices and perceived dishonesty in pricing practices, feeling that cheaper options are not presented.

Efficiency

Several reviews highlight the quick and efficient service, with many customers appreciating the fast processing of their shipments and returns.

Package Handling

There are multiple complaints regarding lost packages and mishandling, leading to frustration among customers.

Store Environment

The store is generally described as clean and well-organized, contributing positively to the customer experience.
  • LR
    Lydia R.
    Oct 31, 2025
    1.0
    I used to go to this UPS store all the time. However, some of my packages were not getting returned. More recently I needed to return to sender my child’s iPad and another item. I packaged both items, and printed out the labels. The employee mixed up the return labels and the items were returned to the wrong location. It’s been a headache to sort out, and now I am out a lot of money. It seems like the employees want to work quickly and are easily confused.
  • EC
    E Combs
    Oct 15, 2025
    1.0
    Worse customer service ever. The manager also rude
  • TH
    Thomas Hirsch
    Sep 22, 2025
    5.0
    Had a good interaction here, employee took my Amazon return and with 30 seconds I was back out the door return receipt in hand. Friendly and efficient!
  • ED
    Eman Dakkak
    Sep 13, 2025
    5.0
    Very quick and efficient
  • JC
    Jessica Connors
    Sep 6, 2025
    1.0
    Went in to ship a package to my daughter at college on Friday, 8/29. They first tried to charge me $58 for USPS flat rate priority (yes I know its UPS, but they claim to service USPS priority and provide flat rate boxes). This should be $21.05, but apparently they charge $37 fee in addition to the flat rate. When I said no they told me I could do UPS ground and my package would arrive on Tuesday. I agreed and paid $26.20 to ship the box. Got home and went to send my daughter her tracking number realizing the expected delivery date was not Tuesday as they had stated. The expected delivery date was Monday, Sept 8 and was already marked as delayed to Wed., Sept. 10. Not sure why a package costing $26.20 should take 12 days to ship or why the store associate said Tuesday, but I will never ship with them again. We will see if it even arrives.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 6:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7575 in Roseville offer?

The UPS Store #7575 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.