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United States Postal Service

2.3
(128 reviews)

Business Details

8845 Valley Blvd, Rosemead, CA
91770, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8845 Valley Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8845 Valley Blvd, Rosemead, CA
91770, United States

Hours

Reviews

2.3
128 reviews
5 stars
32
4 stars
10
3 stars
5
2 stars
3
1 star
78

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praise friendly and helpful service, others report rude and condescending behavior from specific employees.

Service Efficiency

Customers frequently mention long wait times and inefficiencies, particularly regarding passport services and package handling.

Parking Issues

Many reviews highlight inadequate parking availability, causing frustration for customers visiting the post office.

Communication Problems

Several customers express dissatisfaction with the lack of communication regarding service availability and appointment management.
  • XX
    Xerix
    Feb 10, 2026
    5.0
    Close to my work, ez drop off
  • JB
    John Brady
    Jan 31, 2026
    5.0
    Dedicated, professional, and extremely hardworking staff at this post office. I have had a postal box here for over ten years. During that time, they have never lost or misled a piece of mail of mine. Invariably, friendly folk in that office. If there is a negative it would be that they have consistently been understaffed. Also, there is inadequate parking. Still, I love this office and it's staff.
  • JS
    Jesse Sanchez
    Jan 27, 2026
    1.0
    Major changes are required for your passport processing clerk. Maria is extremely condescending, I waited behind very old gentleman who required patience and assistance. She scribbled all over his application making him do it all over again. The way she speaks with a tone that is alarming for a customer service representative. She also wrote all over my application I paid for with my money . Then she proceeded to make me rewrite my application about ten 10 using up company resources. She then walked away to the back and stood back there watching me wasting my time through the curtains. Customers inline also voiced their opinion that Maria was simply rude. She tried to reschedule my appointment because she lacks patience and would benefit from training focused on emotional intelligence, respectful communication, and self-awareness.
  • CB
    Carol Burns
    Jan 7, 2026
    4.0
    Great service. No line when I was there. Small parking lot.
  • DS
    Domingo Sevilla
    Nov 29, 2025
    1.0
    Discúlpeme hablan español ahi ,?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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