The UPS Store

Reviews

• AA

  ali ad

  6 days ago
  1.0
  called for help and a question about tracking issues with my package (as a reciever), guy on the phone was rude and has zero customer service skills
• MC

  Micah C

  Feb 12, 2026
  5.0
  The staff is very kind and friendly. They helped me out to return and item.
• MS

  Michael S

  Jan 30, 2026
  5.0
  Fast and efficient UPS store if you need to return anything from amazon come here, takes a minute to return items.
• LH

  Lushin Huey

  Nov 20, 2025
  5.0
  Winnie was amazing, and I greatly appreciated her help. I went in the store around closing time, but she was still very friendly and patient. I walked into the space extremely stressed and rushed, but her kind and calm demeanor let me know I was in god hands. She took me through all my needed steps, and was still patient with my questions. She remained in a friendly mood even though I had two items, it was around closing time, and a line was still building behind me and she was the only one working. Despite all the stress, I was able to get my two different items/requests taken care of extremely quickly, due to her efficiency and knowledge of the processes. She single-handedly was the best part of the whole experience and I greatly appreciated her help.
• SN

  Shirley Nguyen

  Nov 4, 2025
  1.0
  Never had a bad experience here until i met edward, i always return my amazon stuff here without a box and if i had a bag or box i never retaped up my stuff. Edward told me next time i bring something in with a box that it has to be taped i was quiet as i was shocked to hear that for the first time then he proceeded to look at me and ask 'u heard that' for a reply from me. I said yes and he proceeds to say if you didnt hear ill refuse service. Next time edward is here ill just go to another ups than put up with his attitude.

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