United States Postal Service

2.5
37 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 499 Parker Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
499 Parker Ave, Rodeo, CA
94572, United States

Hours

Reviews

2.5
37 reviews
5 stars
12
4 stars
0
3 stars
2
2 stars
5
1 star
18
  • JS
    Jordan Silo
    Oct 28, 2025
    2.0
    I used to have a family member drop off packages, emphasized key words used to. The male worker is rude and constantly questioning why dropping off so many prepaid packages because of the return address? Hard time to get a hold of a manager to resolve a package damage issue. But at least it is organized and well stocked with supplies.
  • JB
    Jess Bart-Williams
    Jun 30, 2025
    5.0
    They've upgraded their system to remember my email address so I don't have to keep entering it every single transaction. So happy..
  • AK
    Asif Khan
    Apr 28, 2022
    1.0
    We waited a month for our passport appointment and when we went in they had technical difficulties so they told us to go to Hercules where we found out they don’t do passports and told us to go to Pinole where they told us that since the appointment is for Rodeo they can’t accommodate us. Very poor service as always. USPS should be ashamed for being so disorganized.
  • RP
    Robert Petterson
    Mar 29, 2019
    1.0
    Their website says walk-ins available until 2:30 for passport applications. I took time off of work to get there at 1:45 and the lady simply said, "I have to leave to get mail and cannot take your application". They should revise their website to say "walk-ins available when we feel like working".

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.