Brand Certified
United States Postal Service
3.1(134 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5515 Pacific St, Rocklin, CA
95677, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5515 Pacific St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.1
134 reviews
5 stars
56
4 stars
15
3 stars
6
2 stars
5
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are reported as rude and unprofessional.
Efficiency
Customers noted both quick service at times and frustrating delays, particularly with package scanning and mail delivery.
Facility Conditions
The post office is criticized for cleanliness and maintenance issues, including overflowing trash and broken automatic doors.
Communication Issues
Many customers expressed frustration with the lack of communication regarding mail delivery and difficulty reaching staff by phone.
Staff Attitude
Several reviews mention a negative attitude from staff, with reports of entitlement and lack of willingness to assist customers.
- MSMaya Strobridge2 days ago5.0As a newcomer to the area, I had to set up a P.O. Box. The staff patiently explained the process and helped me choose the right size. The box was secure, accessible, and easy to manage. The service was professional, the quality of security excellent, and the value for peace of mind was more than worth the small fee.
- NGNick Golling2 days ago5.0Absolutely top-notch customer service from Maija today. Friendly, personable and professional!
- AGAnthony GellyFeb 5, 20261.0Stephanie is really mean and impatient.
- RSRoyce SullivanDec 24, 20251.0Rudest and most unprofessional Post Office in California
- BABrittany AndradeDec 17, 20251.0Dropped off 2 packages at 3 yesterday still no scan in it’s literally your job. So why isn’t it scanned in yet have to go down there and ask why someone isn’t doing their job. Pretty sad! We just hire anyone here!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on 5515 Pacific St?
At the 5515 Pacific St USPS location, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours for the Rocklin USPS location?
The post office is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Are there 24/7 access options for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with the local Post Office.
What is the fee for passport photos at the United States Postal Service?
The current price for passport photos at USPS is $15.
Are there nearby places where I can get additional services like key making or automotive parts?
Yes, nearby you can find Minute Key for locksmith services and O'Reilly Auto Parts for automotive parts and accessories.
What dining options are available near the USPS location at 5515 Pacific St?
Nearby dining options include Straw Hat Pizza, HOUSE OF PIZZA, and Pizza Express, great for a meal before or after your visit to the post office.
How can nearby retail stores be useful during my visit to the USPS in Rocklin?
Stores like Walmart and Walmart Neighborhood Market offer pharmacy, grocery, and general retail options, allowing you to run errands conveniently during your trip to the post office.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website