Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5515 Pacific St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.1
128 reviews
5 stars
51
4 stars
15
3 stars
6
2 stars
5
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and efficient service.
Efficiency
Customers expressed frustration with slow service and delays in package scanning and delivery, leading to issues with tracking and timely receipt of mail.
Facility Conditions
Several reviews highlighted poor maintenance of the facility, including cleanliness issues and broken equipment, which detracted from the overall experience.
Communication Issues
Many customers reported difficulties in reaching staff by phone and receiving timely responses to inquiries, contributing to dissatisfaction.
Mixed Experiences
While some customers had positive experiences with specific staff members, the overall sentiment reflects a lack of consistency in service quality.
- RSRoyce SullivanDec 24, 20251.0Rudest and most unprofessional Post Office in California
- BABrittany AndradeDec 17, 20251.0Dropped off 2 packages at 3 yesterday still no scan in it’s literally your job. So why isn’t it scanned in yet have to go down there and ask why someone isn’t doing their job. Pretty sad! We just hire anyone here!
- DCDinot croosNov 30, 20251.0Worst exprinace
- GGGevork GevorkyanNov 24, 20255.0They took my box and delivered it just fine. Thanks!
- TNTashi NacarioNov 8, 20255.0I wanted to be sure to leave a review for the Rocklin Post Office because they were really helpful in straightening out some mail forwarding issues we had with the local UPS store. We were able to get our mail put on a vacation hold which made things easier with picking up our mail. They then were able to forward our mail to our new address without any issue. Overall, really appreciated the customer service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location on 5515 Pacific St?
At the 5515 Pacific St USPS location, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours for the Rocklin USPS location?
The post office is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Are there 24/7 access options for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with the local Post Office.
What is the fee for passport photos at the United States Postal Service?
The current price for passport photos at USPS is $15.
Are there nearby places where I can get additional services like key making or automotive parts?
Yes, nearby you can find Minute Key for locksmith services and O'Reilly Auto Parts for automotive parts and accessories.
What dining options are available near the USPS location at 5515 Pacific St?
Nearby dining options include Straw Hat Pizza, HOUSE OF PIZZA, and Pizza Express, great for a meal before or after your visit to the post office.
How can nearby retail stores be useful during my visit to the USPS in Rocklin?
Stores like Walmart and Walmart Neighborhood Market offer pharmacy, grocery, and general retail options, allowing you to run errands conveniently during your trip to the post office.