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FedEx Ship Center

3.7
(182 reviews)

Business Details

1500 Nichols Dr, Rocklin, CA
95765, United States
(800) 463-3339
https://local.fedex.com/en-us/ca/rocklin/auna

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Rocklin, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1500 Nichols Dr, Rocklin, CA
95765, United States

Hours

Reviews

3.7
182 reviews
5 stars
99
4 stars
27
3 stars
6
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Delivery Issues

Numerous reviews highlighted significant problems with package deliveries, including wrong addresses, missed attempts, and delays.

Efficiency

While some customers experienced quick service at the location, many expressed frustration over slow processing times and poor communication regarding deliveries.

Staff Performance

Several reviews noted that specific staff members provided excellent service, but overall experiences varied widely.
  • BC
    Bryan Carbaugh
    Jan 22, 2026
    5.0
    Easy pick up. Friendly staff.
  • CB
    Cherie Brown
    Jan 13, 2026
    1.0
    Nobody at front desk. Rang the giant bell on the counter. Could hear people laughing and talking but they must be too busy to help a customer.
  • SB
    S B
    Dec 24, 2025
    1.0
    We called in and we are told that the shipment is at the distribution Center and it will be held there. We said we would come pick it up so that we could make it for Christmas we drive for an hour and they say that it is gone out on the truck. Good thing we didn't listen to the bots that they have on their website and their app that also took four phone calls before they could even figure out what we were trying to say or do. But unfortunately even the conversation with the live person isn't helpful for FedEx.. it must be just what it says in the name. "FEDERAL" as in a government org. vs Corp who has to serve the customer to be in business. It wouldn't be so bad if our life = time didn't matter
  • NH
    Nik Hristov
    Dec 17, 2025
    5.0
    Very helpful staff!
  • SA
    Sharon Arnold
    Nov 14, 2025
    1.0
    Without notification they came to my house twice, didn't ring the door bell or knock on the door. I had no idea they had been here until I called to ask why I hadn't receive the package. I found out a tall man was at my door from looking at my security videos. The delivery man reached his arms up and put the notice at the very top of my door, knowing full well when I opened my door I would see nothing. We could have played this game for weeks. I am surprised that FedEx has such poor working standards, they are wasting time by not notifying a person they have a package and will be delivering it between certain hours. The AI system gives incorrect information. When I called again and managed to get a live person, he was very nice but I struggled to understand him. I am hard of hearing and he had such a high pitched voice. It was a very important and time sensitive documents and even though there is a FedEx less than 10 minutes from my home I have to drive across town to pick up the package. FedEx seems to be very poorly managed.

Frequently Asked Questions About FedEx Ship Center

What packing supplies are available at FedEx Ship Center in Rocklin, CA?

FedEx Ship Center offers a variety of packing supplies including FedEx Express Packaging and boxes.

What types of shipping services does FedEx Ship Center in Rocklin provide?

They provide expedited, standard, economy, FedEx Ground, FedEx Express Freight, and international shipping services.

Brand Certified Facts from FedEx Ship Center

FedEx Ship Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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