Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Rocklin, CA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.7
176 reviews
5 stars
95
4 stars
27
3 stars
6
2 stars
5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.
Delivery Issues
Numerous reviews highlight significant problems with package delivery, including missed deliveries, packages delivered to the wrong address, and delays.
Efficiency
While some customers appreciate the quick service at the location, many express frustration over slow processing times and inefficiencies in the delivery system.
Facility Experience
Customers generally report positive experiences at the facility itself, noting friendly staff and ease of access, despite some complaints about the location's convenience.
Overall Reliability
Many customers express dissatisfaction with FedEx's reliability, citing frequent delays and issues with package handling.
- DNDavid NewmanNov 15, 20255.0Excellent service
- SASharon ArnoldNov 14, 20251.0Without notification they came to my house twice, didn't ring the door bell or knock on the door. I had no idea they had been here until I called to ask why I hadn't receive the package. I found out a tall man was at my door from looking at my security videos. The delivery man reached his arms up and put the notice at the very top of my door, knowing full well when I opened my door I would see nothing. We could have played this game for weeks. I am surprised that FedEx has such poor working standards, they are wasting time by not notifying a person they have a package and will be delivering it between certain hours. The AI system gives incorrect information. When I called again and managed to get a live person, he was very nice but I struggled to understand him. I am hard of hearing and he had such a high pitched voice. It was a very important and time sensitive documents and even though there is a FedEx less than 10 minutes from my home I have to drive across town to pick up the package. FedEx seems to be very poorly managed.
- DLDalena LamNov 12, 20251.0I’m so frustrated this is the 2nd time they delivered my package to the wrong address. & when you try and call customer service to talk to a live agent about it you cant get through, this is so frustrating!
- TWT. W.Oct 21, 20255.0In the past 10 years, I have seen the USPS postal service become VERY unreliable for incoming and outgoing packages and mail. Many sent items and expected items have been lost or stolen. Even certified mail or return receipt mail goes missing frequently. Seems that USPS only really cares about your package if you use the more expensive priority mail. Even then with the tracked priority mail, I have had packages go missing. Unfortunately, if you have to ship to a PO Box then you HAVE to use the USPS. In those cases, I always use Priority Mail. UPS has a better record than USPS but still mistreats and loses packages. I have had the BEST success with FedEx. I have only ever had one package lost. According to FedEx it is still circling Nashville. When using FedEx I have the best service and experience when I go to the corporate ship point on Nichols Drive. This is where the packages go to anyway, so I go straight here instead of the FedEx Kinkos locations. I have had a MUCH better experience at Nichols Drive than ANY FedEx Kinkos location. Paulina is a consistently excellent employee at this location who always provides excellent customer service. I use the cheapest ground option and allow plenty of time for shipping when I can to save money.
- AGAnthony GellySep 30, 20251.0Terrible! Can’t do anything!
Frequently Asked Questions About FedEx Ship Center
What packing supplies are available at FedEx Ship Center in Rocklin, CA?
FedEx Ship Center offers a variety of packing supplies including FedEx Express Packaging and boxes.
What types of shipping services does FedEx Ship Center in Rocklin provide?
They provide expedited, standard, economy, FedEx Ground, FedEx Express Freight, and international shipping services.
What are the opening hours for FedEx Ship Center in Rocklin?
The center is open Monday to Friday from 9:00 AM to 7:45 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Can I have my FedEx shipments held for pickup at the Rocklin Ship Center?
Yes, you can have your FedEx shipments held for pickup at this location.
How can I schedule a residential delivery with FedEx from the Rocklin Ship Center?
You can schedule your next residential delivery using FedEx Delivery Manager.
What payment methods are accepted at FedEx Ship Center in Rocklin?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I find FedEx Ship Center using public transit or nearby locations?
You can use nearby points of interest like the FedEx Drop Box for dropping off shipments or check local transit nearby to Nichols Dr to find the Ship Center easily.
Are there any nearby recreational venues to visit when stopping by FedEx Ship Center in Rocklin?
Yes, Epic Soccer Rocklin is a nearby sports and recreation venue where you can enjoy some activities before or after your visit.
What nearby businesses can provide home improvement and contractor services close to FedEx Ship Center?
Nearby businesses include Arrow Fence and Placer Process Systems offering fence, gate, contracting, and engineering services.
How do the nearby FedEx Drop Box and FedEx Ship Center differ for customers?
The FedEx Ship Center offers full shipping services and packing supplies, while the FedEx Drop Box allows for convenient package drop-offs without visiting the full center.