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United States Postal Service

3.0
(114 reviews)

Business Details

3890 Orange St, Riverside, CA
92501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3890 Orange St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3890 Orange St, Riverside, CA
92501, United States

Hours

Reviews

3.0
114 reviews
5 stars
44
4 stars
12
3 stars
5
2 stars
6
1 star
47
  • JB
    Jeremiah Berman
    Feb 26, 2026
    2.0
    :( More to follow.. :..(
  • MM
    MJ
    Feb 25, 2026
    5.0
    I had the best experience at this post office with the clerk named Mayra. She was very polite and helpful, she even gave me a free envelope to ship a book as long as I did a review. I think that’s a fair trade thank you Mayra for all your help! The only complaint I have with this post office is opening time instead of 10am they should open at least at 9am to help customers.
  • MY
    M Yafo
    Feb 5, 2026
    5.0
    I always have a bad or mediocre experience at the post office at different locations, but this time I had a wonderful experience with Myra Ochaua, she was very gracious, kind, and helpful, I was very pleased and impresses with her attentiveness, I wish the others would be as kind as she is.
  • RU
    Rashmi Ukwaththeliyanage
    Feb 2, 2026
    1.0
    What are the workers doing here?! Only one counter open and a line of people out the door! Was there waiting for 20min but not a single other worker came to the front to take care of the line. Ended up just leaving and didn’t get what I wanted to get done. Do your JOB!
  • CG
    Claudia Gomez
    Jan 16, 2026
    2.0
    My community has cluster mailboxes and one tenant’s mailbox keyhole was damaged. I went to the post office to request a lock change. The Asian clerk assisting me appeared to be in a hurry as I tried to explain what I needed. She confirmed the address, and when I attempted to specify the unit number affected, she became frustrated and asked, “Well, isn’t this your address?” I explained that yes, it is the physical address, but the mailbox issue was for a specific unit within a cluster mailbox. She continued to appear irritated, pulled out her phone, and at that point her supervisor came around the corner. I was confused by what was happening. I again explained that I am the property manager, that we have cluster mailboxes, and that one mailbox keyhole was damaged. She spoke to me in a rude manner, as though I had done something wrong, when in fact the confusion came from her not understanding the situation initially. She was able to arrange for a technician to come out and change the lock immediately. However, when I attempted to confirm the correct unit number by calling my office, she again became irritated. When I paid for the service, she turned away without saying anything, made a face toward her supervisor, and walked off, leaving me standing there. I had to ask the supervisor whether someone would be contacting me, and I was told the technician would meet me at the property. The issue was resolved, but the customer service was unprofessional and disappointing.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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