Brand Certified
United States Postal Service
2.7(209 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10275 Hole Ave, Riverside, CA
92503, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10275 Hole Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
209 reviews
5 stars
70
4 stars
14
3 stars
11
2 stars
8
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude and unprofessional.
Long Wait Times
Many customers experienced long wait times, especially during busy hours, leading to frustration.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers expressing dissatisfaction over the handling of their mail.
Facility Condition
The post office is described as needing upgrades and improvements, with concerns about cleanliness and the presence of homeless individuals outside.
Mixed Experiences
Overall, experiences vary widely, with some customers reporting positive interactions while others have had consistently negative experiences.
- JOJavier OsegueraFeb 7, 20262.0They need to deal with the homeless issue outside, feels very unwelcoming.
- BVBrienna VanderworkJan 15, 20261.0This post office is ridiculous been calling for a week have yet to get ahold of anyone there’s mail that says it was supposed to be here days ago still haven’t received it two different days it happened I have important stuff I need
- BMBill MilliganJan 14, 20264.0Good customer service, however, it appears that more staff is necessary to handle the high volume of customers.
- SSSimon SanchezDec 29, 20251.0Ridiculously poor service. I came to pick up my mail that was being held here and I rang the bell for about 15 minutes and still nobody came to the door. I finally had to ask one of the other employees to send someone over. What a waste of my tax dollars.
- BBBraves296Dec 23, 20255.0Yes this location always has a line, although it didn't for me today. Cynthia is always super helpful and smiling the few times I've actually had to mail someone over the counter. They are busy all day and I've never seen her not patient and helpful to customers.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 10275 Hole Ave?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, get passport photos, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Yes, you generally need to schedule an appointment for passport services using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Monday through Friday, it is open from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
Is a passport photo service offered at this Post Office, and what is the cost?
Yes, passport photos are available by appointment, with a fee of $15 for the photo service.
How can I rent a PO Box at the United States Postal Service on Hole Ave?
You can reserve a PO Box online at the USPS website and complete the setup in person at the Post Office by bringing two valid IDs and the completed application.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but you should check with your local Post Office for exact lobby access hours.
What nearby places can I visit around the United States Postal Service on Hole Ave?
Nearby places include Starbucks for coffee, Western Union for money transfer services, and Jack in the Box for a quick meal, all conveniently located near the Post Office.
How can nearby services like Western Union complement my visit to the Post Office?
If you need to transfer money or handle financial transactions, Western Union nearby offers these services, making it convenient to handle multiple errands in one trip.
Are there any food options near the United States Postal Service at 10275 Hole Ave?
Yes, nearby food options include Starbucks for coffee and snacks, Jack in the Box for fast food, and La Michoacana Sabrosa for ice cream and casual dining.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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