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Visit your local Post Office™ at 4150 Chicago Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on customer service is mixed; while some employees are praised for their helpfulness and patience, others are reported as rude and unprofessional.
Efficiency
Customers appreciate the efficiency of certain services, particularly for passport applications and package processing, but many express frustration over long wait times and understaffing.
Delivery Issues
Numerous complaints about lost or misdelivered packages, with customers feeling that the delivery service is unreliable and difficult to resolve issues with.
Staffing Problems
Many reviews highlight a lack of staff leading to long lines and inadequate service, with calls for more employees to handle the volume of customers.
Overall Experience
While some customers report positive experiences, a significant number express dissatisfaction with the overall service quality and management at this location.
EE
Elias
6 days ago
1.0
Some older African lady forced me to give her a 5 star review and started talking about how much she hates trump. Just deliver my mail lady!
JN
Jammy Nhem
Oct 9, 2025
5.0
I recently visited my local USPS branch to submit a passport application, and the experience with the clerk, #7, was exceptionally smooth. He guided me through each step of the process, from verifying the necessary documents to ensuring my application form was accurately completed. He meticulously reviewed my photos to confirm they met the official requirements and provided clear explanations about the processing times and expedited service options.
I particularly appreciated the clerk’s patience and clear explanations, especially when it came to signing in the correct spots and understanding the payment process. The appointment was punctual, and the entire application process was efficient and stress-free.
Overall, the USPS clerk #7 provided outstanding service for my passport application, making the process straightforward and hassle-free.
What I also noticed was that all the employees were always greeting the customers, which added to the positive experience.
JJ
Jesica
Oct 8, 2025
1.0
I had an issue with a package being marked as delivered, yet the intended recipient of the package never received it. Was contacted by the supervisor who never bothered reaching out to the intended recipient of the package to explain where it may be. I filed a claim which was denied, attempted an appeal that was also denied. My friend never got their package and they were extremely negligent in handling it. What’s the point of have the package insured if you’re not going to pay out for items lost at your hands?
LM
Lawrence McClay
Sep 26, 2025
5.0
One of the best and efficient USPO offices. Lenora was fast and efficient in processing my FBI fingerprinting in 3 minutes! The lines were not long.
PR
pepper r
Sep 21, 2025
1.0
Delivery drivers make it your issue by marking package as No Access To Delivery Location when they don't meet deadline. Ridiculous. Every time I have packages on the way it happens three times out of five.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4150 Chicago Ave?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State, and most locations also take passport photos.
Do I need an appointment for passport services at this location?
Yes, you typically need to schedule an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 4150 Chicago Ave?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I rent a PO Box at this USPS location?
You can apply for a PO Box online or in person. If applying in person, bring two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Box lobby areas accessible after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location. Please check with this local Post Office for details.
Is there a fee for passport photos at the United States Postal Service?
Yes, the current fee for a passport photo is $15 at USPS locations.
What are some nearby places of interest around the USPS at 4150 Chicago Ave?
Nearby places include The Shipping Center for additional shipping needs, Subway for quick sandwiches, and Esthetic Partners Dental Group for dental services.
How can nearby businesses help me during my visit to the USPS?
You can grab a meal at Subway or WaBa Grill nearby before or after your postal visit, or check out Lola's Bakery for desserts. For health needs, Chicago Clinica Medica Familiar is close by.
Are there convenient services nearby for other professional or household needs?
Yes, nearby you can find KeyMe Locksmiths for locksmith services, Rent-A-Center for furniture rental, and All Star Beauty Supply & Salon for beauty products.