Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.5
(308 reviews)

Business Details

4150 Chicago Ave, Riverside, CA
92507, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4150 Chicago Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4150 Chicago Ave, Riverside, CA
92507, United States

Hours

Reviews

2.5
308 reviews
5 stars
92
4 stars
14
3 stars
12
2 stars
14
1 star
176

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are reported as rude and unprofessional.

Long Wait Times

Many customers experienced long lines and wait times, particularly during peak hours, indicating a need for more staff.

Package Issues

Numerous complaints about lost or misdelivered packages were noted, leading to frustration among customers.

Facility Conditions

The post office is described as crowded and sometimes dirty, with broken self-service kiosks and inadequate staffing.
  • RR
    Ray Roberts
    2 days ago
    1.0
    Too much trouble to conduct business.
  • BX
    BF 10 X
    Feb 15, 2026
    5.0
    Truly amazing the whole staff. They are on top of things they get you in and out they help you with just about everything that you need to get your mail and packages in and out. The parking lot is beautiful it’s clean inside and out there’s handicap parking right in the front as well as access. The people in line are very friendly. It doesn’t get crowded, but it moves along very quickly. They have a lot of help behind the counter one of the best post office I have had the pleasure of going to get my postal needs done. I’d like to thank everybody there. Thank you
  • RA
    Regla AMADOR
    Feb 12, 2026
    5.0
    El señor que hace los pasaporte muy amable Exelente Servicio atendió a. Mi nieto muy bien Gracias
  • AD
    Anthony Do
    Feb 7, 2026
    1.0
    This is the one closest to my home so I come here often. The line is often long, especially in the afternoon, (one person on counter, and the line max the hallway length) so pick your time wisely. There’s a “Do-it-yourself” machine out in the lobby, but this place has only one machine and it breaks down so often. So frustrated.
  • SW
    Stephen Walker
    Feb 6, 2026
    5.0
    Donna did an amazing job to locate my package. Post Office staff are the "quiet unsung heros" every day who make miracles happen. The amount of effort they put out to get our mail to us is unbelievable. Plus they act like it is just another day and no big deal. SUPER THANK YOU to her. I thought it was a box since I had received a box before for same item. She checked the back area so thoroughly she determined it was in an envelope this time and it could be out with dellivery person. She said she would get back to me as soon as she could. She called and left me a nice message early next morning. Fantastic customer service. The Post Office motto is not advertising. It is the real thing done by great team of people. Thank you to her and all the other fantasic people we are getting medicines and other items needed by so many.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others