Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2401 in Riverside offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ralph's Shopping Center Between Central And Jurupa.
Details
- DeliveryNot available
Location
Hours
Reviews
3.2
118 reviews
5 stars
59
4 stars
4
3 stars
2
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are criticized for rudeness and lack of professionalism.
Package Handling
Numerous complaints about lost packages and poor tracking capabilities, leading to customer frustration.
Pricing Issues
Customers express dissatisfaction with high fees for printing and packaging materials, feeling they are overcharged compared to competitors.
Staff Efficiency
While some customers commend the efficiency of certain staff members, others report long wait times and untrained employees.
Store Hours
Inconsistent store hours reported, with customers arriving during posted hours only to find the store closed.
- MMMONICA MORENOOct 12, 20255.0⭐️⭐️⭐️⭐️⭐️ I’ve had nothing but positive experiences here! The younger staff are always so polite, welcoming, and efficient — they actually take the time to talk with you, which makes you feel valued as a customer. Every visit has been smooth and pleasant. I’ve never had an issue coming here, and I truly appreciate the great service every single time!
- GSGary SanduskyAug 8, 20251.0This store has zero responsibility. We have recently started a small business and use them for shipping they have lost two packages out of the 15 we shopped. That is roughly a little over 10% the same exact situation has transpired twice we have dropped our package off there and it never leaves the store disappears into thin Air. Dealing with UPS customer service is virtually impossible and if the store has zero accountability and gives you attitude customer service the situation becomes helpless. If I could give less than one star I would..
- DMDeanne MooreAug 5, 20252.0Perfect example of how the little things mean so much. Went in to pick up a briefcase I ordered. The lady with dark, short hair, and glasses asked for my identification, said “here’s your box” and chose not to say thank you. If I were spending money, I would have opted out at that point and gone to another location. Does she realize or do her supervisors realize that the UPS Store has competition and that quality service makes all the difference? If they don’t, they know now. Do better.
- OOOliviaJul 8, 20255.0Your staff is always so friendly and helpful!
- KBKora BookerJun 2, 20251.0The worst service help ever. They lost my package that i sent to my brother who’s in the military, because they send it through the USPS. But yet have no way of tracking it. My package is still lost. it’s been 2 MONTHS, going on 3 and he still hasn’t received it. Save your time, money and patience and go to FEDEX.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Riverside offer?
The UPS Store in Riverside offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours for The UPS Store on weekdays?
The UPS Store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Where is The UPS Store located in Riverside?
The UPS Store is located at 6185 Magnolia Ave, Riverside, CA 92506, inside Ralph's Shopping Center between Central and Jurupa.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Riverside?
You can contact The UPS Store by phone at +1 951-781-7928, by fax at +1 951-781-9952, or via email at store2401@theupsstore.com.
Does The UPS Store offer any special promotions or discounts?
Yes, The UPS Store offers special offers and coupons, which you can find at their website under special offers and coupons section.
Are there any nearby businesses where I can get additional services or assistance?
Nearby businesses include Raincross Insurance Group for insurance needs, Revelation Window Cleaning for home cleaning services, and West Coast Security & Patrol for security and locksmith services.
Can I visit any nearby eateries before or after my visit to The UPS Store?
Yes, you can visit WaBa Grill, an Asian fast-food restaurant, located nearby for a quick meal before or after your visit.
Is there nearby access to postal or shipping alternatives around The UPS Store?
Yes, there are other nearby shipping centers such as additional UPS Stores close by, as well as USPS and FedEx locations in the area for your convenience.