The UPS Store

3.2
81 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1441 in Riverside offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hardman/Heritage Center At Madison & Arlington Next To Smart And Final.

Details

  • DeliveryNot available

Location

The UPS Store
5198 Arlington Ave, Riverside, CA
92504, United States

Hours

Reviews

3.2
81 reviews
5 stars
39
4 stars
4
3 stars
2
2 stars
3
1 star
33
  • ES
    Edeye Simmons
    2 days ago
    5.0
    I've always gotten good service and pleasant attitude. Never a long wait Very convenient
  • CC
    cris
    Jan 5, 2026
    1.0
    This is the 2nd time I came to drop stuff off. 1st time there was horrible customer service. This time really need a $2 service charge for a small piece of tape when you already paid for shipment. I will not be returning i rather take the longer drive.
  • CE
    Cory Edwards
    Jan 2, 2026
    1.0
    Playing worship music at a business is a really bad look for a public company
  • DK
    Danielle King
    Dec 18, 2025
    5.0
    Came in today for typical holiday-season shipping. There was a line nearly out the door, but the staff was still very nice and moved efficiently between multiple people simultaneously. I appreciate their patience and helpfulness!
  • KF
    Kyles Fam
    Dec 8, 2025
    1.0
    I walked out of this location feeling genuinely hurt and frustrated. I don’t know how the woman at the front was hired, but the way she speaks to people is shocking. This is the second time I’ve come here hoping for a normal experience, and both times I’ve been met with the same cold attitude and complete lack of respect. When she claimed she was the manager, it honestly made things feel even worse—because if that’s the person in charge, what hope is there for the rest of the staff? It’s such a terrible feeling to walk into a place and be treated like you don’t matter. They don’t acknowledge you when you arrive, and when they finally look up, it’s with irritation, like your presence is a burden. No one deserves to be treated that way. I’ve lived in Riverside for over 30 years, and this experience was truly one of the most disappointing I’ve ever had at any business. I left feeling upset, disrespected, and honestly shocked that this kind of behavior is tolerated. If I could give zero stars, I absolutely would. I really hope something changes here, because no customer should be made to feel this way.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Riverside offer?

The UPS Store #1441 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more to help with your business and mailing needs.