United States Postal Service

2.1
35 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 104 Washington Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
104 Washington Ave, Richmond, CA
94801, United States

Hours

Reviews

2.1
35 reviews
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21
  • SR
    selma rowell
    Oct 3, 2025
    1.0
    This post office is never over on time sometimes I have to wait 15 minutes to get in also I came back at 11:00 she had a sign saying to come back at 11:30 this lady is ridiculous
  • AT
    Albena Trandeva
    Jul 14, 2025
    1.0
    Our wonderful post office lady was substituted, and unfortunately, the post office was closed at least two hours before the usual 5 pm closing time. To make matters worse, they didn’t even leave a note. I arrived at 3:10 pm on Thursday, July 10th, and waited for an hour before giving up. I returned 45 minutes later, around 4:45 pm, only to find that the post office was still closed. Several people came, waited, and then left, only to return later. In total, we all wasted about two hours. A simple note would have prevented this inconvenience. The next morning, I went back to the post office, only to be turned away once again. Apparently, they didn’t have money orders, which I believe is not true since this only happens when someone is filling in for our regular, lovely person. I asked what had happened the previous day, and they said they had to close early. I then asked why they didn’t leave a note to inform the community, but they said they didn’t want to get in trouble with their supervisor. What?! I ended up wasting two days and still had to go to a different post office to get a simple money order. Please do leave a note if you need to close early and please do better!
  • AM
    Aman Madhar
    Jun 25, 2025
    1.0
    Not open on time
  • KS
    Kate S
    Apr 20, 2021
    2.0
    Slow, rude, not helpful people working here. Asked about prices for international shipping and lady couldn’t explain difference between first class (which turned out to be the cheapest) and express. Always a line of 5-7 people that is loving very slow.
  • DL
    Dave L
    Apr 21, 2020
    3.0
    All depends on when you go, total Jekll and Hyde. I went last week and the place was empty. Had a super friendly women help me, answered a couple questions and took care of my packages. She asked me to complete a survey which I did with positive reviews! I go today, place was empty again but everything else was the opposite. Dani who was working was not in a good mood. She was not wearing a mask or gloves which seems insane right now (women last week had both). Couldn't wait to get out of there. No surprise she didn't ask me to do a survey!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.