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United States Postal Service

2.1
(142 reviews)

Business Details

1025 Nevin Ave, Richmond, CA
94801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1025 Nevin Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1025 Nevin Ave, Richmond, CA
94801, United States

Hours

Reviews

2.1
142 reviews
5 stars
33
4 stars
7
3 stars
3
2 stars
4
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of professionalism.

Service Efficiency

Customers reported long wait times and inconsistent service hours, with many noting that the office often opens late or closes early.

Mixed Experiences

While many reviews were negative, some customers reported positive interactions with specific staff members, indicating that experiences can vary significantly depending on who is working.

Appointment Issues

Several customers faced problems with passport appointments being canceled or rescheduled without notice, leading to significant inconvenience.
  • JP
    jackpot purna
    Feb 11, 2026
    1.0
    Avoid this place if you try to visit first time, This place agent are not helpful at all i went there with my 15days old baby for passport . The guy hes not give me proper information and hes tooo rude
  • JH
    Joost van Hout
    Jan 26, 2026
    1.0
    AVOID - rude, inefficient, dilapidated. Worst of all, service times do not align with times stated online.
  • KV
    Khang Vu
    Nov 21, 2025
    5.0
    I Needed to get some mail certified, and was in and out in 5 minutes. Friendly staff.
  • JR
    Jose Rivas
    Nov 3, 2025
    1.0
    Hice una cita para sacarle El pasaporte a mi hijo menor de edad, teníamos que estar mi esposa y yo presente, faltamos al trabajo ese día nomas para que nos dijeran que no nos iban atender porque nomas había uno atendiendo ese día. Muy mal servicio..
  • FV
    Felipe Valdes
    Sep 8, 2025
    5.0
    Always faster attendance, smiles and blessings plus carry all my packages, letters and money

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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