Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7242 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harborgate Shopping Center.
I used to enjoy coming to the store and the staff for always friendly and greeted me when I walk in, but ever since they had a staff change it’s so different. The staff just has an attitude of not wanting to be there, they don’t greet you at all and look extremely unhappy… like why are you working in customer service girl??
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Sandy Hernández
Jan 2, 2026
1.0
Acabo de ir y la enpleada de ahora fue alas 5:00
me trató como el revés de su calzón neta quiten ese personal joven y mal educada no ayuda mis paquetes tirados allí que mal 👎 no volveré jamás hay gente que nesesita trabajo y estás con caras
de amargadas esta jovencitas denle ese trabajo a gente que si quiere superarse uno debe tratar ala gente con respeto y esas no ayudan y si lo hacen con cara horrible ese lugar no lo recomiendo vaya otro lugar mejor cero estrés cero enojos no hay un trato allí 👉 tiene mala reseñas.
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Beth Carr
Dec 31, 2025
1.0
The first person to serve me greeted me "angry" and with an attitude as I asked them if they could print a label for me and that I needed a box to send back internet equipment. She stared at me and said, "yeah, email your label here <pointing to a sign on the counter> then said, "so you need a box?" I answer with a smile, "Yes, please." she then mumbles to the next woman behind the counter. The next woman comes up also with no joy, actually looking like she's fearful, and won't even speak to me. I realize I have mis-typed the email. I get the first woman's attention to tell her I need to send it again and am sorry. She interrupts me and says, "She's helping you now" and points to the "scared woman." then a third woman comes up and says the box I am going to send the equipment back in is $10. I say, "that's weird. the box I had to buy 2 days ago to also send equipment back was $7-something. why is it more when it's a smaller box?" I didn't say this harshly but asking. Woman 3 answers, "Look, I haven't even spoken to you before. Hit the link to bring up a mobile scan so we don't have to get an email for your label. This is a custom box that's why it's what it costs. I don't want any trouble or drama." I say, "I didn't bring any drama or trouble. I was asking." She thrusts the receipt at me and walks away.
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Pamela Orjuela
Dec 24, 2025
1.0
$13 for just ONE poly mailer, which is the price for 100 poly mailers 😔