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The UPS Store #4612 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
The heavy blonde woman is one of the worst employees of any company I've had the displeasure of dealing with. She always has an awful attitude toward customers and has been incredibly rude each time I go to this store. I asked for her name and she said I could go to another store and that she was entitled to refuse service to me. I've been coming here for years and the interactions with other employees have been fine. If I go there and she's at the counter I can guarantee that some discourteous interaction will happen; if not with me, with someone else. She is not a friendly person.
Edit: I had shipped a return out of this place when the awful person was working. Today I was notified by the recipient that the box was open and the item was damaged. I can't prove that she did this, but this is the first time I've had something like this happen. I would not be at all surprised if she had a hand in the box being opened and my item being damaged.
EM
Erika M
Oct 28, 2025
1.0
I’ve come here many of times to return items and today was the worst experience. I am not sure why the woman behind the counter was taking everything personal and decided to argue with me instead of deescalating the situation. Do better!
RK
Ry ku
Oct 25, 2025
5.0
Very good lady Nae nae help do the packaging 😭
IP
Iris Phonthavy
Oct 14, 2025
5.0
Nae Nae was so kind and patient, providing an amazing customer service experience at UPS! I truly appreciate her. After going through so much with FedEx and the USPS, her help made me feel satisfied and relieved that I could finally get something delivered. Thank you so much, Nae Nae!
ES
Edres Seif
Sep 15, 2025
5.0
One of the best service centers and very respectful in dealing with customers
What services does The UPS Store #4612 in Richmond offer?
The UPS Store #4612 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, passport/photo ID services, and small business services.
Where is The UPS Store #4612 located?
It is located at 15501 San Pablo Ave, Ste G, Richmond, CA 94806.
What are the operating hours of The UPS Store #4612?
The store is open Monday through Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and closed on Sundays.
Is The UPS Store #4612 open on holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19 but open with regular hours on November 11 and November 28.
What payment methods are accepted at The UPS Store #4612?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
How can customers contact The UPS Store #4612 via email or phone?
You can email them at store4612@theupsstore.com or call +1 510-758-1991.
What special offers or coupons are available at The UPS Store #4612?
Customers can save big by visiting the store's special offers page at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less
Which nearby restaurants can I visit before or after my trip to The UPS Store #4612?
Nearby restaurants include Quiznos, Subway, Sala Thai, Richmond Kebab & Gyros, Taqueria Los Cerros, Round Table Pizza, and KFC, all within easy reach.
Are there any nearby services for shredding other than The UPS Store #4612?
Yes, Shred Nations is a nearby professional shredding service you can visit.
What nearby gas stations can customers use for convenience when visiting The UPS Store #4612?
Nearest gas stations include ARCO, ampm, and Richmond Petro, which offer convenience stores and other services.