Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6941 in Rialto offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rialto Marketplace.
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
139 reviews
5 stars
105
4 stars
6
3 stars1
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were several complaints about rude behavior from specific employees, particularly regarding handling returns and scanning packages.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, especially during busy times, although some reported delays due to understaffing.
Professionalism
Several reviews highlighted the professionalism of the staff, but there were also instances of unprofessional behavior, particularly in handling customer complaints and issues.
Service Quality
The quality of services such as printing and notarization received mixed reviews, with some customers expressing dissatisfaction with the results.
Store Operations
There were complaints about inconsistent store hours and issues with package handling, including lost packages and unclear policies on returns.
- JEJason Erickson5 days ago1.0Very rude owner and manager when pressed about why my package was in there shop for 4 days she cussed me out. Will never use this sight again they gave me a delivery date and didn't come through worst customer service ever
- HGHatta G6 days ago5.0No complaints here is 10 thumbs up for you 👍👍👍👍👍👍👍👍👍👍
- LPLuke PhillipNov 6, 20254.0The girls that work there are friendly. They seem to know their stuff too.
- YYYadiNov 4, 20251.0Very expensive, a medium size box was sold to me for $8 bucks.. geez! This has been my store for 3 years now but no more! very unprofesional staff, unhelpful and rude! The lady that helped me today(tall, dark, hispanic young lady) seemed bothered when I asked her a question, didn’t wish to go above and beyond. I will never return. It’s so sad that people are not willing to help even if they are asked in a couteous and kind way by an older woman such as me! 😔
- KGKatie GutierrezOct 13, 20251.0This WAS my go-to UPS store for a few years now, but after my experience with "Maria" tonight, it will be my last time visiting this location. I had some Amazon returns and was told to scan the QR codes for each return myself, which was a new request for me, as the store associate usually scans my phone themselves. The ask was not the problem, however. It was when the scanner was not reading the code and I removed the scanner from the cradle to scan my phone, that I got a rude response from "Maria" who said the scanner did not need to be removed with attitude and then she took the scanner and put it back on the cradle with more attitude. I mentioned that I didn't expect to get attitude during my visit and after asking for her name and saying I would report her, she called for her "manager " to come out. I recognized the "manager" although I didn't think she was really the manager, as I know who is and it wasn't her (Allie, who is very good). The manager stuck up for "Maria" and said that the scanners are new and take some time to scan, even after I explained that this was something new for me and the scanner wasn't reading the barcode while on the cradle since you have to line it up just right. I expressed my dissatisfaction with both "Maria" and this "manager" (name started with the letter 'B'), and how the attitude wasn't necessary and the "manager" did not do a good job resolving the issue, unlike Allie who ive known to be a good manager and i see often.. I will never set foot in this location again!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6941 in Rialto offer?
The UPS Store #6941 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the regular business hours for The UPS Store in Rialto?
The store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Rialto open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
What payment methods are accepted at The UPS Store #6941?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #6941 in Rialto located?
It is located at 1310 S Riverside Ave, Ste 3F, Rialto, CA 92376, in the Rialto Marketplace.
Do you offer mailbox rental services at The UPS Store in Rialto?
Yes, mailbox rental services are available for all your mail and packages.
Are notary services available at The UPS Store #6941?
Yes, notary services are offered to assist with your document needs locally.
What should customers know about holiday hours at The UPS Store in Rialto?
The store is closed on November 27, December 25, December 31, January 1, and January 19; on other holidays, regular hours may apply. It's best to check their website for updates.
What nearby places can I visit along with The UPS Store in Rialto?
Nearby, you can visit Rialto Marketplace for shopping, Dana R. Courtney Community Playhouse or Rialto Playhouse for theatre events, and Tom Sawyer Swimming Pool for recreation.
How can nearby businesses like KbExpress VIN Verification & Notary Services complement my visit to The UPS Store?
KbExpress offers additional notary and vehicle verification services nearby, which can be convenient for customers needing comprehensive documentation support in one area.