United States Postal Service

2.6
142 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7320 Reseda Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7320 Reseda Blvd, Reseda, CA
91335, United States

Hours

Reviews

2.6
142 reviews
5 stars
43
4 stars
10
3 stars
7
2 stars
13
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers report friendly and helpful service, while others describe rudeness and poor attitudes.

Efficiency

Many reviews mention slow service and long wait times, often due to understaffing or equipment issues.

Location Issues

Customers express frustration with the lack of parking and accessibility, as well as the need for better maintenance of self-service kiosks.

Package Handling

There are numerous complaints about lost or misdelivered packages, leading to dissatisfaction with the reliability of service.

Cleanliness and Maintenance

Some customers noted that the facility is clean, while others pointed out the need for better upkeep and modernization.
  • NE
    Noelle Eagle
    Nov 15, 2025
    5.0
    Long live the United States Postal Service! I've always had good experiences at this Post Office. The employees are helpful and knowledgeable. I've always been able to find parking in the parking lot and the overall atmosphere is clean and orderly. Thank you postal workers!
  • JW
    Joseph Wells
    Oct 16, 2025
    5.0
    Convenient location and staff has always been helpful to me.
  • RK
    Rurahh k
    Oct 11, 2025
    1.0
    Literally sucks don’t go here. Anywhere else but here the workers hate their life and their job. I think they hate themselves so much they take it out on the customers. I wish I got there names but it was a old lady w curly hair and a brown skin lady they need to be fired cuz they hate themselves.
  • MM
    MAESTRO
    Oct 10, 2025
    1.0
    I regularly ship packages from this post office. The clerks are polite and do their job well, but there is a recurring issue with the label printer: after printing 3–4 labels, it jams and causes long delays. The clerks try to fix it themselves, even using hand moisturizers to clean parts, but they are not technicians — it is not their fault. The real problem is that Supervisor Gonzalez repeatedly fails to arrange proper maintenance. I spoke with him about this about three weeks ago and warned that I would file a complaint if it happened again. This week, the same issue occurred, and my shipment took more than 1.5 hours. This problem has been happening for about a year. It is the supervisor’s responsibility to ensure that equipment is serviced and operational. Please take action regarding this situation and ensure that proper maintenance is provided.
  • MG
    Mark George
    Oct 3, 2025
    5.0
    Kayla at the USPS Reseda location is truly the best! She is always so friendly, patient, professional, fast, and full of positive energy. Every time I visit, she greets customers with a big smile and provides outstanding service. Her kindness and happy attitude make the whole experience so much better. Thank you, Kayla, for always going above and beyond!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.