The UPS Store

3.4
132 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6910 in Reseda offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On The Corner Of Sherman Way And Amigo Ave.

Details

  • DeliveryNot available

Location

The UPS Store
18601 Sherman Way, Reseda, CA
91335, United States

Hours

Reviews

3.4
132 reviews
5 stars
75
4 stars
2
3 stars
2
2 stars
2
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some praising staff for being friendly and helpful, while others report rudeness and unprofessional behavior from the owner and employees.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services and materials, such as charging for tape and printing, which they found excessive compared to other locations.

Efficiency

Several reviews mention slow service and long wait times, with customers frustrated by the lack of efficiency during busy periods.

Mixed Experiences

While some customers had positive experiences and appreciated the service, others reported serious issues, including lost packages and poor handling of returns.
  • ET
    Elizabeth T
    Jan 5, 2026
    5.0
    I’ve visited this location at least 5 times in 2025 - always had a positive experience with staff and the quality of their customer service.
  • WC
    Wendy Cruz
    Dec 20, 2025
    1.0
    Employee is super rude, she had no customer service. I walked out and went to ship my items somewhere else.
  • MD
    M D
    Dec 9, 2025
    1.0
    Very bad stuff. Specially the man ( manager)
  • CP
    Casen Plante
    Dec 2, 2025
    1.0
    This store DOES NOT PRINT. Nevermind what 30 or so signs say as you walk in they (and I cannot stress this enough) WILL NOT PRINT. Combined with the slowest employees in the world coming here with the hope of printing a photo will be a waste of 30 minutes of your life
  • BP
    Boris Pearlman
    Oct 28, 2025
    1.0
    The owner of this place his name is Ghazi. He’s not only a cheapskate but also extremely rude. I asked him for a 12 inch piece of tape to seal my package. He wanted to charge me $5 and $3 for a piece of paper. Additionally, he started yelling at me and telling me that he has 400 packages to ship and he’s too busy to provide me a piece of tape. I brought him several packs to ship at retail price and that’s how he treats paying customers? DONT USE THIS LOCATION.

Frequently Asked Questions About The UPS Store

What are the main services offered by The UPS Store in Reseda?

The UPS Store #6910 in Reseda offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #6910 located?

It is located at 18601 Sherman Way, Reseda, CA 91335, on the corner of Sherman Way and Amigo Ave.