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Visit your local Post Office™ at 855 Jefferson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The worst service from all the people that work here! They are all rude and very disrespectful arrogant and inefficient!
NW
Noah Wolters
Dec 26, 2025
1.0
This is the worst post office I have ever been at. I have had a PO Box here for 6 months and they consistently do not deliver my mail. The staff is rude, and withhold my packages from me, when they had been delivered many days ago.
TS
Tereza Sibinská
Dec 26, 2025
1.0
100% agree with the latest review - also, mail is not available in the working hours either. We often go several days without receiving mail or packages after it’s been delivered , we can only guess when it appears in our box. The staff is also very reluctant to communicate on that matter, we’ve never experienced anything so bizarre at any other location as we have here.
MM
Michael J Maylan
Dec 11, 2025
1.0
I feel that those of us with PO Boxes are getting the short end of the stick and are due a refund. The doors to the post office on Jefferson have been broken for over 6 months, with a sign on the door saying they have ordered parts and will repair the door when they come in. 6 months? In the meantime because they aren't taking care of these doors in a timely manner, there is no weekend access to our PO Boxes. When I purchased my PO Box, I was sold on having access 7 days a week and for the past 6 months I have only had 5 days a week access, making the gathering of my mail very difficult with my work schedule. I can't be the only one that is perturbed and annoyed with the situation.
JC
Jared Corbett
Oct 31, 2025
4.0
employees here are super fast and efficient! Usually one person working alone at the front and doing an incredible job all things considered. I wish USPS had the resources to put some more cash into this location so there could be two people working there and eliminate the mid-day closure, but that's a policy problem and not on the employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 855 Jefferson Ave?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Is it necessary to schedule an appointment for passport services?
Most locations require an appointment for passport services, which can be scheduled online. Limited walk-in hours are available at select locations.
What are the Post Office's operating hours?
The Post Office is open Monday through Friday from 9:00 AM to 1:00 PM and 2:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How do I reserve a PO Box at this location?
You can search for and reserve a PO Box online at the USPS website, then complete the setup in person at this Post Office by providing two valid IDs.
Can I access my PO Box outside normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can help me find or visit the Post Office?
Nearby landmarks include Redwood City Hall and City of Redwood City town hall, which can help you locate the Post Office at 855 Jefferson Ave.
Are there places to eat near the Post Office for a meal before or after my visit?
Yes, you can visit nearby Mediterranean restaurants like Pasha Mediterranean & Hookah Lounge or Tarboosh for dining options near the Post Office.
What nearby fitness or health facilities can I visit around the Post Office?
Nearby you will find Powerhouse Gym Elite for fitness and Dignity Health GoHealth Urgent Care for medical needs.
Where can I find additional shopping or cultural experiences nearby?
Shops on Broadway offers shopping and cinema experiences, and the Domini Hoskins Black History Museum & Learning Center is nearby for cultural visits.