Brand Certified
United States Postal Service
3.0(132 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1100 Broadway St, Redwood City, CA
94063, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1100 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
132 reviews
5 stars
50
4 stars
15
3 stars
5
2 stars
7
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers praised friendly and helpful service, while others reported rudeness and unhelpfulness.
Efficiency
Many customers expressed frustration with slow service and long wait times, particularly during busy hours.
Delivery Issues
Numerous complaints about lost packages, missed deliveries, and poor communication regarding package status.
Facility Conditions
The post office is described as run-down and lacking adequate staffing, contributing to a negative customer experience.
Passport Services
Passport services received positive remarks for efficiency and helpful staff, contrasting with general service complaints.
- TDTareq dalain6 days ago1.0Worst post office you can come to ! They’re too slow ! Don’t know what they’re doing and you’d spend half a day here just to ask a question
- RRR RJan 22, 20261.0Incorrect closing time posted on google, they are NOT open until 5:30, big waste of my time.
- MMMichaelDec 17, 20251.0This is a very slow place, the queue is visible from the street, although today is Tuesday, 1 person is working.
- KSKarissa SmithOct 29, 20255.0This is one of the best post offices I’ve been to in California! The staff were so kind and helpful. I came here for passport services after mine was stolen, and it was the only place that had an appointment right away when no one else in SF could help. Everyone was so pleasant and made me feel like a human during a stressful time. Ping (I think that was her name) had such amazing customer service and was such a kind person. Highly recommend this location!
- BTB TSep 30, 20254.0It's a shame they got rid of the drive-up mailboxes. I used to hit those on my bike on my way to work all the time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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