United States Postal Service

3.0
130 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1100 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1100 Broadway St, Redwood City, CA
94063, United States

Hours

Reviews

3.0
130 reviews
5 stars
50
4 stars
15
3 stars
5
2 stars
7
1 star
53
  • KS
    Karissa Smith
    Oct 29, 2025
    5.0
    This is one of the best post offices I’ve been to in California! The staff were so kind and helpful. I came here for passport services after mine was stolen, and it was the only place that had an appointment right away when no one else in SF could help. Everyone was so pleasant and made me feel like a human during a stressful time. Ping (I think that was her name) had such amazing customer service and was such a kind person. Highly recommend this location!
  • BT
    B T
    Sep 30, 2025
    4.0
    It's a shame they got rid of the drive-up mailboxes. I used to hit those on my bike on my way to work so the time!
  • SL
    simei Leonard
    Sep 16, 2025
    1.0
    They don't pick up my package(s) a few times even thought I scheduled on line. (priority included).This pick up service is getting worse and worse. Hopeless.
  • PS
    Patricia Segura
    Sep 11, 2025
    1.0
    Just very rude !! Lidia or whatever her name is .
  • AM
    Andrew Moore
    Sep 10, 2025
    5.0
    Sue is the best! Note: if you have a lengthy project for USPS, arrive earlier than 5:25pm Story time: I was rushing to get a birthday gift sent to my nephew and arrive at this USPS location 10 minutes before closing. There was a woman ahead of me who brought 10+ letters that all have to be sent certified mail, with each one taking a few minutes to process. Sue was patient with us, asked all the people in line if they were okay waiting, and meticulously processed everyone’s shipment. She did so even though she had been here all day and it resulted in her staying much after she should have been on her way home. Sue, thank you for everything you do!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.