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FedEx Office in Redwood City, CA provides a one-stop shop for printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, signs and graphics, fax services, passport photos, and FedEx shipping with packaging support. Even upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko's is now FedEx Office.
I had a really frustrating experience at this FedEx location. When I walked in, there was no one at the counter, so I waited several minutes. When the phone rang, an employee finally came out—but instead of acknowledging me or even letting me know they’d be right with me, they answered the call and spent several more minutes helping the caller while I stood there waiting. I was only there to pick up a package, but the lack of basic customer service made the whole visit unnecessarily unpleasant. Very disappointed.
VB
Vivi Buendia
Oct 15, 2025
1.0
Estaba molesta la empleada no le gusta su trabajo 😞
RB
Rafael Belmonte
Oct 9, 2025
4.0
The personal is so nice and helpfull.
JR
Julio Reguero
Oct 4, 2025
1.0
Disappointing experience with poor customer service.
I went to this FedEx location to pick up a package and came prepared with my ID in hand. To my surprise, the staff member assisting me — a woman with limited English proficiency — was rude and unhelpful from the start. She was not happy with my ID, so she told me I needed to provide the full tracking number. Fair enough, but while I understand verifying the package is necessary, the tone and lack of clarity in communication made the entire interaction feel unnecessarily difficult.
What bothered me most was being asked what was inside the package. I told her it was private property and I wasn’t obligated to disclose that information — nor should any customer be. Package contents are confidential, and it’s unsettling to be questioned twice about what I’m receiving. It felt like a breach of privacy and completely inappropriate.
FedEx should consider better training on customer service and privacy policies. It’s not the customer’s job to guide the employee through locating a package — that’s the whole point of the pickup process. This wasn’t the first time I’ve had a frustrating experience with FedEx staff, and it’s frankly disappointing from such a widely used company.
CD
Chris Downs
Sep 16, 2025
5.0
Beyond EXCELLENT and personal service from Jason, Patricia and Lee! They helped ship 34 boxes for an event for me and everything was handled perfect!
Frequently Asked Questions About FedEx Office Ship Center
What services does FedEx Office Ship Center in Redwood City offer?
FedEx Office Ship Center provides printing, copying, digital printing, signs and graphics, fax services, passport photos, and FedEx shipping with packaging support including various FedEx shipping options like Priority Overnight and Ground.
What are the operating hours for the FedEx Office Ship Center in Redwood City?
The center is open Monday to Friday from 9:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Where is FedEx Office Ship Center located in Redwood City?
It is located at 705 Veterans Blvd, Redwood City, CA 94063, USA.
What payment methods are accepted at FedEx Office Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I ship packages internationally from FedEx Office Ship Center?
Yes, they offer FedEx International shipping services along with other options like Priority Overnight and Ground shipping.
Does FedEx Office Ship Center provide any online printing services?
Yes, you can upload documents with FedEx Office Print Online and have your print materials ready for pickup or delivery.
Are there any insurance agencies near FedEx Office Ship Center?
Yes, nearby insurance agencies include Nick Bertetta - State Farm Agent and Marketing Direct Insurance Services, which could be convenient to visit if you need insurance services while in the area.
What medical or dental services are located near FedEx Office Ship Center?
Nearby medical and dental services include Eugene V Espiritu, DMD & Associates, Dentist Redwood City - United Dental, United Dental, and Redwood City Center hospital and dermatologist services.
Is there a hardware or appliance store near FedEx Office Ship Center for related shopping needs?
Yes, OSI Hardware Redwood City offers hardware and building supplies, and Atherton Appliance & Kitchens provides appliance and countertop installation services nearby.
How can I contact FedEx Office Ship Center in Redwood City?
You can contact them by phone at +1 650-364-9892 or via email at usa4441@fedex.com.