FedEx Office in Redwood City, CA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.7
886 reviews
5 stars
785
4 stars
32
3 stars10
2 stars13
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with various needs.
Efficiency
While some customers reported positive experiences with quick service, others noted long wait times and slow service, indicating inconsistency in efficiency.
Staff Knowledge
Feedback highlighted a mix of knowledgeable staff and those lacking training, leading to varied experiences in service quality.
Technical Issues
Several reviews mentioned problems with printers and other equipment, contributing to delays and frustration for customers.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing high satisfaction while others reported significant dissatisfaction with service.
TT
Tom Tornquist
1 day ago
5.0
Over the past two weeks I’ve been working on several projects that required multiple visits to FedEx, and I had the pleasure of being helped by Fabricio Aviles, the store assistant manager. I can honestly say the level of service he provided was exceptional.
Fabricio handled a wide range of requests for me—some of them pretty complicated—and every single time he delivered. He was patient, solution-oriented, and incredibly knowledgeable about the best way to get things done. Even when I came in with unusual or difficult requests, he found a way to make it happen and made the entire process feel easy.
What really stood out to me is how consistently professional and helpful he is. Because of my experience, I ended up sending five different friends to that location over the past couple of weeks for their own shipping and printing needs. Every one of them came back saying the same thing: they never expected a trip to FedEx to be such a positive experience, and it was entirely because of Fabricio.
FedEx is very lucky to have someone like him representing the brand.
TF
The Wandering Frog
Feb 26, 2026
2.0
Their network didn't work so nothing to do but come again later... Loss of time for a system that doesn't work. Their staff unfortunately wasn't empowered to do anything about it.
AK
A K
Oct 29, 2025
5.0
Michelle is awesome
TO
The Guy Ok
Oct 17, 2025
5.0
Just spoke with Fabricio - very nice individual - explained everything to me that I was trying to figure out. Good customer service skills.
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Certified March 01, 2026Yext Knowledge Graph
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