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Brand Certified

United States Postal Service

2.2
(202 reviews)

Business Details

1201 N Catalina Ave, Redondo Beach, CA
90277, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1201 N Catalina Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
1201 N Catalina Ave, Redondo Beach, CA
90277, United States

Hours

Reviews

2.2
202 reviews
5 stars
47
4 stars
10
3 stars
3
2 stars
12
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly in the passport office, leading to a negative customer experience.

Efficiency Issues

Customers frequently reported long wait times, disorganization, and lost packages, indicating significant operational inefficiencies.

Mixed Experiences

While many customers had negative experiences, some praised specific employees for their helpfulness and efficiency, suggesting inconsistency in service quality.

Management Concerns

Several reviews pointed to poor management and lack of accountability among staff, contributing to the overall dissatisfaction with the service.
  • MS
    Michelle Sotak
    Jan 28, 2026
    1.0
    I paid over $100 to have a package sent over night (2 day) to CO. This package had perishables and a medical device. Not only is it in the LA ibis, this location wouldn’t answer the phone for the 2 days I tried calling. HORRIBLE federal service.
  • DB
    Darnell B
    Jan 20, 2026
    1.0
    shut this place down
  • BK
    Brian Kay
    Dec 6, 2025
    5.0
    Always helpfull
  • TM
    Trevor van Mierlo
    Nov 24, 2025
    1.0
    Do not book an appointment for your passport renewal here. We booked an appointment, showed up on time, waited 15 minutes past our appointment time only for the "friendly" staff tell us we had to rebook.
  • JC
    john cullen
    Nov 20, 2025
    1.0
    Horrible phone service as well as hold Mail service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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