Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0449 in Redlands offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Albertson's Shopping Center, East Of Redlands Senior High School.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
162 reviews
5 stars
83
4 stars
9
3 stars
5
2 stars
10
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Renee, Annie, and Samantha providing exceptional service.
Efficiency
While some reviews noted long wait times and understaffing, others highlighted the quick and efficient handling of Amazon returns and other services during busy periods.
Staff Attitude
There were mixed reviews regarding staff attitudes, with some employees receiving high praise for their kindness, while others were criticized for rudeness and lack of professionalism.
Management Issues
Several customers expressed concerns about poor management and staffing decisions, leading to long lines and inadequate customer service.
Service Quality
The quality of services, particularly printing and shipping, received both positive and negative feedback, with some customers experiencing issues with lost packages and poor handling.
- JCJosh CaylorNov 13, 20255.0Went to The UPS store needing some direction and help today. Renee made the experience easy and lighthearted. She was kind and made the interaction pleasurable. I’m not sure she even noticed that she was offering the kind of customer service that is becoming rare these days. I was impressed. She made what was unknown to us simple and easy. Thank you.
- AGAaron GarjownNov 12, 20251.00/10 stars. Came in for a livescan appointment at 3:30 11/12/25 and they first lie to my face that they dont offer those services but then when I told them that I made an appointment they changed it up and said the person that does it was out. Why would I be able to make an appointment if their ONE employee that does it is out?? And then LYING to my face about it?? Incredibly unprofessional and audacious. What an absolute mockery of a company.
- DMDebra MetcalfOct 24, 20254.0The lady sold me the most expensive printout. She could have printed from my text for cheaper but she made me send it to an email. She said it was easier. But it also was a few dollars more than a text.
- ABAna BarahonaOct 13, 20255.0Christianne made my day today. Thank you very much. I had been driving around trying to return my Amazon package and I finally made it to this store. The QRCode that I had was not for that store but she was able to create another one. I was so frustrated that I forgot to grab my wallet and when she told me that I had to pay for her to print the return label. I told her I couldn’t with no hesitation she told me no worries I can take care of that for you. I didn’t know what to say, then I said thank you 🙏🏼! This is an amazing service. I will always remember this moment. Thank you once again.
- BMBe MeOct 9, 20255.0The folks here are always so nice. I bring my Amazon returns here and they're quick and efficient. Even if there's a long line during a busy time, it goes quickly.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Redlands?
The UPS Store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 4:00 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store in Redlands open on holidays?
The UPS Store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). It operates regular hours on Veterans Day (Nov 11) and the day after Thanksgiving (Nov 28).
What shipping and packing services does The UPS Store offer?
The UPS Store offers expert packing and shipping services, including moving boxes and mailing supplies.
Can I get printing and document finishing services at this UPS Store?
Yes, The UPS Store provides professional printing services, document finishing, and sign printing.
Does The UPS Store provide mailbox rental and notary services?
Yes, mailbox services and notary public services are available at The UPS Store in Redlands.
What payment options are accepted at The UPS Store in Redlands?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Redlands?
You can call them at +1 909-793-2099 or email store0449@theupsstore.com. They also have a Facebook page at https://www.facebook.com/363782357087573.
What nearby places can I visit around The UPS Store in Redlands?
Near The UPS Store, you can visit Albertsons supermarket for groceries, HairMasters for hair salon services, and Redlands Barre & Pilates for fitness and yoga classes, all located within the same shopping center area.
Are there other professional services near The UPS Store in Redlands?
Yes, nearby you will find Shred Nations for shredding services and Portraits by Cindy offering professional event photography services.
What dining options are available close to The UPS Store in Redlands?
You can enjoy Indian cuisine at Naan Cafe Redlands or try bubble tea and coffee at Chaca Tea Bar, both located near The UPS Store.