United States Postal Service

2.4
216 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2323 Churn Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2323 Churn Creek Rd, Redding, CA
96002, United States

Hours

Reviews

2.4
216 reviews
5 stars
56
4 stars
17
3 stars
13
2 stars
9
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.

Package Handling

Customers reported issues with lost or misdelivered packages, with complaints about the postal service's failure to resolve these problems effectively.

Long Wait Times

Many customers noted long lines and slow service, indicating a lack of adequate staffing during busy periods.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards dissatisfaction with service quality.
  • KS
    Kyle Savage
    Jan 5, 2026
    1.0
    Incompetent
  • TP
    Tami Phelps
    Nov 22, 2025
    2.0
    Very frustrating to get there shortly after four on a Saturday to find their drop off bins are jammed because they’re overfilled and nobody has bothered to empty them so people can continue to drop off pre-scanned/prepaid packages. This has happened before during the week as well.
  • NH
    neva higginbotham
    Oct 15, 2025
    1.0
    Horrible
  • TD
    Taniya Dietz
    Sep 17, 2025
    5.0
    Very easy to get my passport paperwork done and sent off. Picture taken on premises. Very nice lady behind the counter.
  • RR
    Roya Rahimdel
    Jul 30, 2018
    5.0
    Very friendly and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.