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Brand Certified

United States Postal Service

2.4
(217 reviews)

Business Details

2323 Churn Creek Rd, Redding, CA
96002, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2323 Churn Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2323 Churn Creek Rd, Redding, CA
96002, United States

Hours

Reviews

2.4
217 reviews
5 stars
56
4 stars
17
3 stars
13
2 stars
9
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.

Delivery Issues

Customers reported frequent problems with lost or misdelivered packages, leading to significant dissatisfaction with the reliability of the postal service.

Long Wait Times

Many customers noted long lines and slow service, indicating a need for more staff to handle the volume of customers effectively.

Mixed Experiences

While some customers had positive interactions with specific employees, the overall sentiment leaned heavily towards negative experiences, particularly with certain staff members.
  • AW
    Amber Williams
    Jan 12, 2026
    1.0
    My mailbox was destroyed by street youths back in November. Things happen. After almost 2 months of picking up the mail for my household when the clerk decided that I wasn't allowed to get it because the stack they had showed my husband's name on the top envelope. I understand that they are concerned about security but it was still my last name and address. If the mail had been delivered to my address I would have been able to access it using my key to the mailbox so what is the difference???
  • KS
    Kyle Savage
    Jan 5, 2026
    1.0
    Incompetent
  • TP
    Tami Phelps
    Nov 22, 2025
    2.0
    Very frustrating to get there shortly after four on a Saturday to find their drop off bins are jammed because they’re overfilled and nobody has bothered to empty them so people can continue to drop off pre-scanned/prepaid packages. This has happened before during the week as well.
  • NH
    neva higginbotham
    Oct 15, 2025
    1.0
    Horrible
  • TD
    Taniya Dietz
    Sep 17, 2025
    5.0
    Very easy to get my passport paperwork done and sent off. Picture taken on premises. Very nice lady behind the counter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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