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Visit your local Post Office™ at 2323 Churn Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Long Wait Times
Many customers expressed frustration over long wait times at the post office, often exacerbated by insufficient staffing.
Package Issues
Frequent complaints about lost or misdelivered packages, with customers reporting ongoing issues with mail delivery.
Inconsistent Experiences
While some customers reported positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction.
Communication Problems
Customers struggled to reach the post office by phone, often encountering automated systems without the ability to speak to a representative.
TP
Tami Phelps
2 days ago
2.0
Very frustrating to get there shortly after four on a Saturday to find their drop off bins are jammed because they’re overfilled and nobody has bothered to empty them so people can continue to drop off pre-scanned/prepaid packages. This has happened before during the week as well.
NH
neva higginbotham
Oct 15, 2025
1.0
Horrible
TD
Taniya Dietz
Sep 17, 2025
5.0
Very easy to get my passport paperwork done and sent off. Picture taken on premises. Very nice lady behind the counter.
JT
Jennifer Tedder
Jun 13, 2025
1.0
Made a rare visit to the redding main postal office to take a package for mailing. I had the package sealed but did not have any clear tape to affix the label. I waited my turn in line and went to the counter when called. I no sooner set the package down and was told in a facetious tone that I better find a way to put the label on it. I said can't you put a piece of tape over it and she scoffed said we don't do that. I told her yes they always do. She laughed and said well I don't and started to turn away from me. I asked for my neighbor who works there and she told me quite nastily that he was at a different location. I left with my package. Went and spent $10 on a roll of tape. Returned today to drop my taped label box off and darned if I didn't get the same clerk. She asked what she could do for me in a sarcastic tone and I told her absolutely nothing. Got her name(April) and walked out
You should be ashamed of yourself. Feel good about treating a disabled old lady with such disdain? Hope you have the day you deserve.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2323 Churn Creek Rd?
You can send mail, ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and many locations can also take your passport photo. You should complete and print your application before applying.
Do I need an appointment for passport services at this USPS?
Most Post Offices with passport services have set hours requiring you to schedule an appointment online. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 2323 Churn Creek Rd?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I get a PO Box at this USPS and how do I reserve one?
Yes, you can reserve a PO Box online quickly and securely, then complete your setup in person at the Post Office by bringing two valid forms of ID.
Is the lobby for PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location, so check with this local Post Office for specifics.
Where is this United States Postal Service located?
It is located at 2323 Churn Creek Rd, Redding, CA 96002, USA.
What nearby places can I visit after my visit to the United States Postal Service at 2323 Churn Creek Rd?
You can visit nearby places like Grocery Outlet for groceries, Starbucks for coffee, or CVS Pharmacy for health and retail needs, all within a short distance.
How can nearby services like United States Government Recruiting or Quest Diagnostics be useful when visiting this USPS?
If you are in the area for postal services, you might also find the United States Government Recruiting office helpful for career opportunities, or visit Quest Diagnostics for medical tests.
Are there nearby financial services around the USPS at 2323 Churn Creek Rd?
Yes, nearby financial services include U.S. Bank and Coinme ATM for banking and currency exchange, useful for managing your finances before or after postal errands.