The UPS Store

3.8
195 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4305 in Redding offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind Kohl's Center And Trader Joe's ~ Look For The Bright Red Ups Store Signs.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
1095 Hilltop Dr, Redding, CA
96003, United States

Hours

Reviews

3.8
195 reviews
5 stars
123
4 stars
9
3 stars
6
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rudeness and unprofessional behavior from some employees.

Efficiency

Customers appreciated the fast service and efficiency of the staff, especially during busy times, although long lines were frequently mentioned as a concern.

Professionalism

Several reviews highlighted a lack of professionalism among certain employees, with instances of rude behavior and unhelpful attitudes reported.

Accessibility

The store's location and parking situation were criticized, with many customers expressing frustration over the limited space and long wait times.

Overall Experience

Despite some negative experiences, many customers expressed satisfaction with the service and indicated they would return for their shipping needs.
  • BM
    Barok Mahadi
    6 days ago
    5.0
    The ups store has a really nice customer service they never disappoint. I have returned several items here at the ups store every step is very easy and doesn’t take time.
  • FF
    Flash Forward
    Nov 4, 2025
    1.0
    This location severely overcharges for printing labels — more than 20 times the cost of other stores. When I’m already spending $50+ to ship an item, printing a label should be a complimentary service or at least reasonably priced. They have a printer that could easily be available for self-service, but instead they charge over $3 per label, compared to just $0.17 at FedEx. It feels like price gouging and poor customer care. I recommend taking your business somewhere that treats customers more fairly.
  • MC
    Melissa Clark
    Oct 31, 2025
    5.0
    I recently called and spoked with an associate, Jordyn. I had so many questions about how to return a package and she was so patient and helped me better understand the process. She really went above and beyond for me.
  • AP
    AI Calm Production
    Sep 19, 2025
    5.0
    These guys are always efficient and hard working. I was really struggling with my returns and they were so patient and helped me figure everything out.
  • BB
    Brandi Byrd
    Sep 16, 2025
    5.0
    Fast efficient and friendly staff

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4305 in Redding offer?

The UPS Store #4305 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport photo ID services.