Brand Certified
United States Postal Service
2.8(90 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
29851 Aventura, Rancho Santa Margarita, CA
92688, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 29851 Aventura! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
29851 Aventura, Rancho Santa Margarita, CA
92688, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
90 reviews
5 stars
30
4 stars
8
3 stars
7
2 stars1
1 star
44
- MMmichelleJan 27, 20261.0everyone here is so rude and they take so long. i didn’t get the name of the girl who helped me today but hopefully she gets fired or something
- BSBerna SenemogluJan 22, 20261.0I had a very disappointing experience at the RSM USPS location. I arrived for my 9 a.m. passport appointment well-prepared, having taken time off work and dressed appropriately since my photo was going to be taken. Unfortunately, my appointment was canceled without any prior notice. No call, no email, and no apology. I was simply redirected to another location. I followed their recommendation and went to the Mission Viejo USPS, but unfortunately, I received the same lack of care and help there as well. Overall, it was extremely frustrating, especially given the time and effort I put into this appointment. I hope they improve their communication and customer service in the future.
- CCCrystal CleavesJan 14, 20265.0The ladies that work at this post office are so friendly and helpful!!
- YWYue WangNov 20, 20251.0I wish I could give a negative figure instead of one star, because this place does not even deserve one star. My first time here and for sure the last time. Made an appointment for passport service at 9am, came here around 8:50am noticing that only one girl was working there. She seems to be friendly assisting all the customers on the mailing services. When I told her I had an appointment at 9am for passport service, she looked SHOCKED which made me feel like they have no idea about my appointment, the look on her face also assured me that there’s no one in the office at this moment to help me. She asked me to sit and wait, but I left around 9:15am cause I know the staff for the passport service was not there yet. It’s very disorganized, and not respective of customers’ time. As I am writing this review, I’ve realized that this is not something new about USPS that is known for its inefficiency, let alone its customer service.
- BLBeatriz LealNov 20, 20251.0This place is always busy, (truly understaffed) There is only one clerk, even if the line is long. After at least 20 to 30 minutes another clerk will arrive, and the clerk that was alone, leaves. I’ve been there early, mid-day and 4:30 only because it’s close to me. You just have to go in believing it will be at least 30 minutes or more. In their defense, it’s sometimes the customer, who ultimately has a 20 minute issue! They should have a Supervisor that is monitoring the situation and step in, especially when it’s close to closing! I feel bad for the postal clerks, they look they are trying their best.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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