Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 10950 Arrow Rte to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10950 Arrow Rte, Rancho Cucamonga, CA
91729, United States
Hours
Reviews
2.3
324 reviews
5 stars
81
4 stars
20
3 stars
14
2 stars
18
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, leading to a negative experience.
Long Wait Times
Frequent complaints about long lines and slow service, with some customers waiting over an hour.
Package Issues
Numerous reports of lost or misdelivered packages, with customers expressing frustration over missing items.
Inconsistent Policies
Customers noted confusion over changing drop-off procedures and lack of clear communication from staff.
Positive Staff Experiences
A few customers highlighted friendly and helpful employees, particularly in passport services.
- ECErick Castro4 days ago1.0Lets be honest. Mail carriers don’t care about your mail. Never had such lousy mail carriers until Rancho
- NGNoah GuerreroNov 14, 20251.0Lost my mail
- LRL Jean ReeseNov 12, 20254.0Although it is usually crowded, the staff there seems to be personable and attentive enough to keep those lines moving. What's needed is the second US Postal Service in a city as large as this one is
- DQDiane The Sims QueenNov 10, 20251.0You guys are pathetic! Mail doesn't come till night! You guys got to improve delivery cause it is insane how our mail still isn't here at 6 pm! I don't get how it takes you guys all day to deliver mail and being in a apartment it really is a pain to walk to a different part of our area to get the mail and 4 pm not here, 5 pm still not here, 6 pm still not here when we wait for important mail to come. Every day you guys are late! Should be here in the morning! Not midnight! Get your stuff together! Hire people who get the job done and don't slack off all day.
- PDPrestige DellNov 10, 20251.0I wish I could rate this location a ZERO. The lady who was helping me was the worst, attitude and very unprofessional (CLERK 18)
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 10950 Arrow Rte?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and use other mailing services.
Do I need an appointment for passport services at this USPS location?
Yes, you generally need to schedule an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
Can I get my passport photo taken at this Post Office?
Yes, but for first-time passport and photo services, you should make an appointment via the online scheduler.
How much does a passport photo cost at this USPS?
The fee for a passport photo at USPS is currently $15.
Is it possible to get a PO Box online for this location?
Yes, you can search, reserve, and begin setup for PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the process in person.
What are the operating hours for the USPS at 10950 Arrow Rte?
Monday to Friday: 8:30 AM to 5:00 PM; Saturday: 9:00 AM to 3:00 PM; Closed on Sunday.
Can I access the PO Boxes after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes. Check with this location for exact access hours.
Are there other USPS or postal services nearby this location?
Yes, nearby postal services include the US Post Office and another United States Postal Service location, as well as a USPS Collection Point.
What nearby professional services can I visit around the USPS location?
Nearby professional services include A Positive Light (screen printing and event photography), Honor Law Group (family and tenant law), and Jon Serve Associates (legal and private investigation services).
Are there any nearby community or charity organizations close to the USPS?
Yes, the Charity Wound Care Foundation and The Andre Tate Foundation are nearby, providing community and charity services.